Luke Tarai
Brisbane
Summary
Adept at driving growth and enhancing client relationships, I leveraged my proactivity and elite work ethic at James Walker to significantly boost revenue. With a proven track record in building strong networks and expanding business reach, my approach emphasises ensuring client satisfaction and bottom-line profits.
Overview
10
10
years of professional experience
Work History
Business Development Manager
James Walker
08.2023 - Current
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Facilitated business by implementing practical networking techniques.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Gasfitter, Customer Service
Aquaheat Facility Services
12.2022 - 08.2023
- Eliminated risks by correctly identifying potential safety hazards.
- Handled calls promptly and with courteous professionalism.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Plumber/Gasfitter
K10 Plumbing LTD
12.2021 - 12.2022
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Read blueprints to determine appropriate materials and procedures for each project.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Selected type and size of piping required for each project.
- Measured, threaded and cut materials to correct angles.
- Complied with state plumbing codes throughout duration of each project.
Plumber/Drainlayer
Endeavour Property Services
12.2017 - 12.2021
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Eliminated risks by correctly identifying potential safety hazards.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
Sales Consultant (insurance)
Interscope Marketing
07.2016 - 12.2017
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing insurance plans.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Followed up with existing customers to provide additional support and address concerns.
Sales Representative (Retail)
Sunglass Hut
07.2014 - 07.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Organized sales paperwork, presented proposals and finalized contracts.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Developed and implemented sales strategies to increase profits.
Club/Radio DJ
Self Employed
07.2018 - 12.2022
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Managed schedule, contracts and payments for busy roster of bookings.
- Arranged libraries and playlists of music in advance of live events.
- Used controllers and mixers to mix and sample music.
Education
Tradesman Certificate - Gasfitting
Unitec
Auckland, NZ12.2022
Tradesman Certificate - Plumbing
Unitec
Auckland07.2022
Tradesman Certificate - Drainlaying
Unitec
Auckland, NZ07.2021
Skills
- HubSpot CRM
- Relationship building and rapport
- Proposal Writing
- Time Management
- Negotiations
- Account Management
- Customer Relationship Management
- Networking Strength
- Elite Work Ethic
Fitness
In addition to my professional accomplishments, I am also dedicated to maintaining a healthy and active lifestyle. Fitness has become a cornerstone of my life, providing me with discipline, resilience, and a strong work ethic. Through regular exercise and physical activity, I have cultivated a balanced approach to life, ensuring that I prioritize both my physical and mental well-being. By integrating fitness into my daily routine, I have learned the value of perseverance, goal-setting, and self-care. I believe that my commitment to fitness not only enhances my personal life but also translates into a motivated and focused professional mindset.
Timeline
Business Development Manager
James Walker
08.2023 - Current
Gasfitter, Customer Service
Aquaheat Facility Services
12.2022 - 08.2023
Plumber/Gasfitter
K10 Plumbing LTD
12.2021 - 12.2022
Club/Radio DJ
Self Employed
07.2018 - 12.2022
Plumber/Drainlayer
Endeavour Property Services
12.2017 - 12.2021
Sales Consultant (insurance)
Interscope Marketing
07.2016 - 12.2017
Sales Representative (Retail)
Sunglass Hut
07.2014 - 07.2016
Tradesman Certificate - Gasfitting
Unitec
Tradesman Certificate - Plumbing
Unitec
Tradesman Certificate - Drainlaying
Unitec
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