Lulu Seima

• Delivered friendly, professional and knowledgeable customer service to electronics department customers.
• Managed 3 phone lines and facilitated over 30 calls with customers, realtors and vendors
• Exhibited excellent communications and customer service relations skills and retailers
• Maintained exceptional customer service standards throughout every shift.
• Good computer skills,making sure that all emails are updated and all the bookings are updated

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Good customer. Meticulously handled POS system transactions, including credit, cash, exchanges, returns, refunds, and gift cards.
Perfect customer capture.
Demonstrated and recommended skincare, fragrances and makeup products to customers.
Utilized unique selling tactics to demonstrate the benefit of purchasing the store credit card, to meet target sales goals, and improve customer loyalty.