LUNA BENOIST
Summary
With a strong foundation in customer service, front desk skills, and sales, I am dedicated to delivering excellence in every task. My passion for serving others is evident in my work, whether I'm behind a front desk or in a shop. Actively seeking opportunities to combine my practical skills with a genuine desire to help others, my goal is to make a meaningful impact on both my team and our customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Akascha Deco & Co
06.2024 - 12.2024
- Opened and closed the shop for 5 days a week
- Running the shop day-to-day independently
- Provided personalised service and product recommendation to the customers
- Processed payments and transactions
- Stocked shelves and reviewed inventory
- Mentored and trained a new employee into a summer casual role
Receptionist/Concierge
Le Meridien Resort & Spa
11.2022 - 08.2023
- Greeted guests, efficient check-in and check out procedures
- Handled payments and cash
- Provided clients with information and services
- Booked activities, transportation and restaurants for clients
- Answered incoming calls (domestic and international), responded to emails for the concierge service
- Summer/Student Job
Receptionist & Sales Assistant
Oxalis
10.2020 - 08.2022
- Answered phone calls, greeted clients and performed essential front desk duties
- Informed clients about the gym's services, handled new admissions
- Booked appointments for the different services provided and sent reminder texts the night before
- Autonomous handling of the centre during weekends
- Mentored and trained a new employee
Internship
MobilBoard
12.2019 - 12.2019
- 4-weeks discovery internship.
- Organisation, handling and animation of the Christmas Market activity.
- Welcomed and helped clients with the safety measures and activities.
- Managing the equipment.
- Ensuring the following of MobilBoard's quality and safety charter.
- Street Marketing.
Education
Bachelor of Arts - English Language, Literatures And Civilisations
University of New Caledonia
Noumea, New Caledonia06-2024
Bachelor - Tourism And Hospitality
Excelia Group
La Rochelle, France08-2020
High School Diploma -
La Pérouse High School
Noumea, New Caledonia12-2018
Skills
- Front Desk operations
- Appointment scheduling
- Opening and closing procedures
- Cash handling
- Processing payments
- Quick learner
- Customer/Client relations
- Teamwork
- Guest services
- Hospitality
- Computer Software: Microsoft; Google Agenda; Canva; Opera; Vision; Sharepoint
Certification
- Responsible Service of Alcohol (RSA) - 2025
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Elementary
Interests
- Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking & Baking
- Avid Reader
- Watching Movies and TV Shows
Timeline
Sales Assistant
Akascha Deco & Co
06.2024 - 12.2024
Receptionist/Concierge
Le Meridien Resort & Spa
11.2022 - 08.2023
Receptionist & Sales Assistant
Oxalis
10.2020 - 08.2022
Internship
MobilBoard
12.2019 - 12.2019
Bachelor of Arts - English Language, Literatures And Civilisations
University of New Caledonia
Bachelor - Tourism And Hospitality
Excelia Group
High School Diploma -
La Pérouse High School
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