Luna Choi
Gold Coast,QLD
Summary
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Serving Food
09.2023 - 10.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Hotel Waiter
Serving Food
12.2021 - 08.2023
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
Sandwich Artist
SUBWAY®Restaurants
09.2019 - 04.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
Bachelor of Science - Physical Therapy
Korea University
Republic Of Korea02-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Table setting
Certification
- Physical Therapist License (PT) - [State] Board of Physical Therapy.
- Neurologic Certified Specialist (NCS) - American Board of Physical Therapy Specialties.
VISA
Working Holiday Expiry date : 04/12/25
Timeline
Restaurant Waiter
Serving Food
09.2023 - 10.2024
Hotel Waiter
Serving Food
12.2021 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
09.2019 - 04.2021
- Physical Therapist License (PT) - [State] Board of Physical Therapy.
- Neurologic Certified Specialist (NCS) - American Board of Physical Therapy Specialties.
Bachelor of Science - Physical Therapy
Korea University
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