Luna Dinkha
Glenfield,New South Wales
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Associate
Seed Heritage
07.2023 - Current
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Team Member
Woolworths
08.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
Education
Higher School Certificate
All Saints Catholic Senior College
Casula, NSW09.2022
Skills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Cash Register Operation
- Merchandise Display
- Store maintenance
- Verbal and written communication
- Cleaning and sanitizing
- Teamwork and Collaboration
- Time Management
- Customer Service
- Customer Assistance
- Problem-Solving
- Safe Food Handling
availability
Monday - All day
Tuesday - All day
Wednesday - All day
Thursday - All day
Friday - All day
Saturday 6am-2pm
Sunday - All day
Languages
Assyrian
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Associate
Seed Heritage
07.2023 - Current
Team Member
Woolworths
08.2019 - Current
Higher School Certificate
All Saints Catholic Senior College
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