Luna LYLE
Melbourne
Summary
Dynamic bilingual social worker with a trauma-informed approach, skilled in client advocacy and community engagement. At the Department of Families, Fairness and Housing, I successfully contributed to child and young person-focused family violence reform initiatives, enhancing stakeholder engagement and integrating lived experiences into practices. At MCWH, I have developed unique way of bonding and educating migrant and refugee women. Committed to empowering diverse communities including CALD, First Nations, LGBTQIA+ and young (18025) communities through effective intervention planning and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Worker [Placement]
Family Safety Victoria, Department of Families, Fairness and Housing
05.2025 - 08.2025
- Support the implementation of selected recommendations from the Royal Commission into Family Violence by assisting with project coordination, documentation, and stakeholder engagement tasks.
- Assisted with the Child and Young Person (0-25)-focused MARAM Practice Guide and tool reform through tasks such as data collection, document revision, and drafting of communication materials to support workforce engagement.
- Assist in integrating lived experience and specialist expertise into reform processes by helping to prepare meeting summaries, coordinating feedback mechanisms, and supporting consultation logistics.
- Participate in cross-sector collaboration activities, including helping to organise interagency meetings and contributing to the development of more integrated and family-centred approaches to family violence support.
Bilingual Health Educator
Multicultural Center for Women's Health
08.2024 - Current
- Developed and implemented health education such as about Sexual and Reproductive Health and mental health to reach target audiences especially migrant and refugee women and other CALD communities.
- Developed and distributed health education materials to raise awareness of public health issues such as cancer screening and family violence through organising workshops, seminars, and presentations.
- Participated in bilingual community outreach activities to promote health education initiatives such as in local universities.
- Engaged with local partners and service providers to plan culturally appropriate times and venues for accessible health education workshops.
- Quantitatively evaluated health education quality and attended ongoing training.
Social Worker [Placement]
Migrant Information Centre
06.2024 - 08.2024
- Co-designed, co-facilitated and co-led a Chinese Senior Digital Literacy Program at Box Hill targeted CALD (Chinese) seniors in the area, reaching quantifiable outcomes.
- Assisted Access & Support team with case management for HCSP, HCP and HACC PYP CALD clients and clients faced with significant special cirsumstances by conducting comprehensive initial and intake assessments and developing tailored action plans.
- Enhanced community outreach efforts such as through home visits for better service accessibility and increased programme enrollment.
- Collaborated with My Aged Care service providers to ensure appropriate care coordination and resource allocation for clients.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Psychology Tutor
Unitop Australia
03.2023 - 12.2023
- Assisted students aged 18-25 from CALD and other backgrounds, including those with learning disabilities, to adapt positively to the learning environment by providing patient guidance and emotional support.
- Applied trauma-informed and strengths-based approaches to tailor learning strategies according to individual needs, cultural background, and preferred learning styles.
- Collaborated closely with students and, where appropriate, their families to build trust, reduce barriers to engagement, and promote wellbeing alongside academic achievement.
- Supported students in completing homework and projects by identifying learning gaps, addressing challenges, and fostering self-confidence through consistent rapport building and motivational interviewing.
- Designed culturally responsive and inclusive learning resources that respected diversity and supported equitable access to education.
- Helped students develop sustainable study habits and coping strategies, empowering them to reduce fear of failure, increase resilience, and experience success in education.
Healthcare Assistant
The Third Hospital of Ji'an
01.2021 - 02.2022
- Responded under supervision to clients' crisis situations, such as emotional disturbance for PTSD patients, and helped implemented safety and action plans with health professionals to stabilise the situation.
- Maintained complete and detailed case notes and documented activities fully in Microsoft Suite, and helped book follow-up sessions.
- Helped develop effective care plans advocated for needs of client of nearly all ages with health professionals such as counsellors and social workers.
- Coordinated referrals to community services to help clients obtain needed support.
- Protected clients' health information with strict protocols and code of ethics.
- Sometimes helped interpret clients' needs and thoughts using bilingual skills.
Project Program Coordinator
Our Point 3
04.2025 - Current
- Demonstrated strong communication and coordination skills in supporting inclusive programs for LGBTQIA+ communities, including international students and allies.
- Co-facilitated community workshops and social events focused on identity, wellbeing, and connection-building within diverse LGBTQIA+ communities.
- Assisted with the setup and maintenance of welcoming, youth-friendly spaces to ensure safe and accessible environments for all participants.
- Contributed to the development and delivery of outreach strategies to promote community events and charity initiatives, including social media engagement and local partnerships.
Community Volunteer
We Are Mobilise
10.2023 - 12.2023
- Established strong and trusting relationships with homeless individuals and families, promoting a sense of safety and connection
- Conducted needs assessments for homeless clients, identifying their unique challenges and resources
- Collaborated with local shelters and organisations to provide immediate shelter and food resources for homeless individuals
- Assisted homeless clients in accessing government benefits, healthcare services, and employment opportunities, helping them regain self-sufficiency
- Coordinated and facilitated support groups and workshops on essential life skills, such as budgeting, job searching, and housing applications.
Disability Support Worker
Apex Care
12.2023 - 02.2024
- Improved client independence and wellbeing by developing personalised support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical, psychological and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximise outcomes.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Education
Master of Science: Social Work - Social Sciences
The University of Melbourne
08-2025
Bachelor of Science: Psychology - Psychology
Edith Cowan University
07.2022
Skills
- CALD communities support
- Young people (18-25) liaison
- Community engagement
- Stakeholder engagement
- First Nations cultural safety
- Advocacy for marginalised vocal minorities
- Communicational and interpersonal skills
- Trauma-informed approach
- Strengths-based therapy
- Mandatory reporting procedures
- Driving with Full Licence
- Reliable vehicle
- Accredited Social Worker upon graduation
- APAC certified psychology undergraduate
- Bilingual in Mandarin and English
- Intervention planning
- MS office
- MARAM Alignment
- Education and lecturing
- Motivational interviewing
- CPR and first aid
- Policy Revision
Certification
Valid Victoria full driving licence, reliable vehicle and comprehensive car insurance, valid Working with Children Check, valid CPR & First-Aid, Police Check, full vaccination certificate including COVID-19 and others, NDIS check, Safe and Equal and FSV MARAM training, community knowledge training.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Social Worker [Placement]
Family Safety Victoria, Department of Families, Fairness and Housing
05.2025 - 08.2025
Project Program Coordinator
Our Point 3
04.2025 - Current
Bilingual Health Educator
Multicultural Center for Women's Health
08.2024 - Current
Social Worker [Placement]
Migrant Information Centre
06.2024 - 08.2024
Disability Support Worker
Apex Care
12.2023 - 02.2024
Community Volunteer
We Are Mobilise
10.2023 - 12.2023
Psychology Tutor
Unitop Australia
03.2023 - 12.2023
Healthcare Assistant
The Third Hospital of Ji'an
01.2021 - 02.2022
Master of Science: Social Work - Social Sciences
The University of Melbourne
Bachelor of Science: Psychology - Psychology
Edith Cowan University
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