Driven by compassion and underpinned by critical thinking, I've excelled in diverse healthcare settings, notably at Mercy Mental Health. My ability to adapt and communicate effectively has enhanced patient care and satisfaction, with a proven track record in medication administration and developing personalized care plans, achieving significant improvements in patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Nursing Student
Mercy Mental Health, Psychiatric Unit
06.2023 - 07.2023
Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
Worked alongside experienced nursing professionals to learn new procedures.
Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
Reviewed charts, doctor notes and test results to gather information on patients.
Enhanced patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
Improved patient satisfaction by providing compassionate care and empathetic communication during challenging situations.
observing medical interventions with a mental health treatment focus including electroconvulsive therapy
documentation of patients observations, mental status examinations, patient health experiences and other required documentation.
assisting with medication administration through use of safe medication administration policies ad hospital policies to ensure best practice is performed.
Surgical Nursing Student
Colac Area Health
09.2023 - 10.2023
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Assisted with Surgery through Standard documentation, Direct surgeon assistance, performing scrub nursing duties
developed skills in all areas of nursing within the surgical field including scrub nursing, theatre nursing, and circulating nursing, through observation, training, and directly taking on these roles within the surgical unit.
assisting with various procedures in a direct manor within scope of practice such as suturing, biopsies, arthroplasty and other surgical procedures that require direct nursing assistance.
developing skills in the day stay unit of surgery, through standard care of patients, pain management, canula removal, patient preparation, and other patient care responsibilities.
assisting with patient intake and discharge procedures.
Rehabilitation Nursing Student
Barwon Health McKellar Centre
09.2022 - 10.2022
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Recorded details regarding therapies to keep patient charts updated.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated RN supivisors with current information.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Implemented care plans for patient treatment after assessing physician medical regimens.
Collaborated with rehabilitation specialists to develop comprehensive treatment plans that addressed both physical and cognitive needs of patients.
Enhanced the quality of patient care through effective communication with interdisciplinary team members.
Neurological Rehabilitation Nursing Student
Barwon Health: McKellar Centre
06.2022 - 07.2022
Managed complex wound care cases, utilizing advanced dressing techniques to promote timely healing while preventing complications such as infection or skin breakdowns.
Promoted patient independence by teaching self-care techniques and providing adaptive equipment recommendations.
Supported patients'' emotional well-being, providing compassionate listening during difficult times in their healing journey.
Enhanced the quality of patient care through effective communication with interdisciplinary team members.
Utilised fall prevention strategies within the facility resulting in decreased falls among high-risk patients.
Improved patient outcomes by developing and implementing personalized rehabilitation care plans.
Increased patient satisfaction by establishing trusting relationships and addressing individual concerns promptly.
assisting with medication administration through the use of safe administration practices and hospital policies.
Optical Dispenser
OPSM
03.2022 - Current
Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
Kept up-to-date with industry trends, attending seminars and training sessions to continuously improve product knowledge and expertise.
Performing scans including, visual field testing, pretesting, healthcare checks pre-appointment.
selling and optimizing frames and lenses per customer
managing computers, documents and relevant health insurance forms and processing.
cleaning and maintaining store appearance
providing relevant healthcare and sales based information up to scope of practice.
Facilities Manager
Traralgon District Baptist Church
05.2019 - 07.2023
Responded to building emergencies and managed repairs.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Investigated problems and determined appropriate remedies.
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
Supervised staff in day to day processes
Optical Dispnser
Specsavers
08.2020 - 01.2021
Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
Provided exceptional customer service, consistently receiving positive feedback from clients regarding their shopping experience.
Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations or adjustments.
Performing healthcare and optical scans, including visual fields, optos, eye health checks (to scope of practice), pre-testing and additional scans.
medicare checking through optical system
reception welcoming, intake of patients and answering healthcare and optical questions.
Education
Bachelor of Nursing - Nursing
Deakin University
Geelong, VIC
10-2025
Skills
Communication and interpersonal skills
Scheduling appointments
Critical thinking
Compassion and empathy
Medication administration
Adaptability
Time management
Active listening
Certification
Registered Nurse
CPR/AED Certification
Working with children's check
Languages
English
Full Professional
Timeline
Surgical Nursing Student
Colac Area Health
09.2023 - 10.2023
Mental Health Nursing Student
Mercy Mental Health, Psychiatric Unit
06.2023 - 07.2023
Rehabilitation Nursing Student
Barwon Health McKellar Centre
09.2022 - 10.2022
Neurological Rehabilitation Nursing Student
Barwon Health: McKellar Centre
06.2022 - 07.2022
Optical Dispenser
OPSM
03.2022 - Current
Optical Dispnser
Specsavers
08.2020 - 01.2021
Facilities Manager
Traralgon District Baptist Church
05.2019 - 07.2023
Registered Nurse
CPR/AED Certification
Working with children's check
Bachelor of Nursing - Nursing
Deakin University
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