Luoxuan Lao
Brisbane,QLD
Summary
Dynamic and results-oriented professional with experience in customer service and food service roles. Excelled in clear communication and order taking, enhancing customer satisfaction and workplace efficiency. Proven track record of mastering employer-desired skills, including guest inquiries and product restocking, while maintaining a clean and productive environment.
Overview
3
3
years of professional experience
Work History
Customer Service/Produce/Grocery
Runfresh Supermarket
Calamvale, QLD
02.2025 - Current
- Maintained a clean and organized checkout area, and a fresh area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit payments accurately and securely.
- Managed inventory by restocking shelves and monitoring product levels.
- Packaging vegetables and fruits.
Customer Service/Produce/Grocery
Fresco Supermarket
Calamvale, QLD
11.2024 - 02.2025
- Welcomed customers, offering assistance to help find store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed customer payments quickly and returned exact change and receipts.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped customers find specific products, answered questions, and offered product advice.
Food Service
Kebab
Cannon Hill, QLD
04.2022 - 12.2022
- Help customers place orders, and serve food to customers.
- Prepare backup ingredients and food.
- Kitchen cleaning and workplace cleaning.
Education
Bachelor of Engineering (Honours) -
Queensland University of Technology
Brisbane, QLDHigh School Diploma -
Calamvale Community College
Calamvale11-2024
Skills
- Product restocking
- Guest inquiries
- Order taking
- Refunds and exchanges
- Daily reporting
- Product knowledge
- Clear communication
- Customer assistance
Languages
Cantonese
Native/ Bilingual
Mandarin
Native/ Bilingual
English
Professional
Timeline
Customer Service/Produce/Grocery
Runfresh Supermarket
02.2025 - Current
Customer Service/Produce/Grocery
Fresco Supermarket
11.2024 - 02.2025
Food Service
Kebab
04.2022 - 12.2022
Bachelor of Engineering (Honours) -
Queensland University of Technology
High School Diploma -
Calamvale Community College
Similar Profiles
Valen Joy MarfilValen Joy Marfil
Sales Auditor at Grand Union Supermarket, Inc. (South Supermarket)Sales Auditor at Grand Union Supermarket, Inc. (South Supermarket)
Jaelys CascajoJaelys Cascajo
Customer Service Cashier at Winn Dixie Supermarket/Milam's SupermarketCustomer Service Cashier at Winn Dixie Supermarket/Milam's Supermarket
RAPHAEL COELHORAPHAEL COELHO
Sales Associate/Representative at Shoprite Supermarket Seabra's Supermarket Nike Factory, Infinity MovingSales Associate/Representative at Shoprite Supermarket Seabra's Supermarket Nike Factory, Infinity Moving
Seb LewSeb Lew
Senior Consultant, Advisory Services at KPMG AustraliaSenior Consultant, Advisory Services at KPMG Australia
Samuel CharlesSamuel Charles
Apprentice Barber at Modish BarbersApprentice Barber at Modish Barbers