Lupita Parr
Perth,WA
Summary
Accomplished Property Manager with a proven track record at HouseSmart Real Estate, enhancing tenant satisfaction and streamlining operations. Expert in property management and customer service, demonstrated through effective communication and strategic problem-solving. Skilled in administrative support and property inspections, consistently achieving objectives with a focus on results.
Overview
2
2
years of professional experience
Work History
Property Manager
HouseSmart Real Estate
08.2024 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Membership Consultant
Genesis Health And Fitness
12.2023 - 08.2024
- Boosted overall club revenue through the upselling of additional services and amenities to members.
- Maintained up-to-date knowledge of market trends and competitor offerings, ensuring club remained competitive in the industry.
- Worked closely with other departments within the organization to ensure seamless coordination of efforts in achieving overall club objectives.
- Expanded potential client base by attending industry events, networking with professionals, and promoting the benefits of club membership.
Administration Assistan
Sodexo
03.2022 - 12.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
Education
Bachelor Of Commerce - Finance And Economics
Curtin University
Perth, WACertificate IV - Property Management
South Metropolitan TAFE
Murdoch, WA2024
Diploma - Business Operations
College For Adult Learning
Perth, WA2023
Skills
- Property Management Expertise
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Exceptional oral and written communication skills
- Property tours and inspections
- Administrative Support
Volunteering
Conference Secretary - St Vincent De Paul
Timeline
Property Manager
HouseSmart Real Estate
08.2024 - Current
Membership Consultant
Genesis Health And Fitness
12.2023 - 08.2024
Administration Assistan
Sodexo
03.2022 - 12.2023
Bachelor Of Commerce - Finance And Economics
Curtin University
Certificate IV - Property Management
South Metropolitan TAFE
Diploma - Business Operations
College For Adult Learning
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