Lurissa Masters
Auchenflower,QLD
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in sterilisation, chairside assisting, dental emergencies and front office administrative duties. Works well under pressure and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Toowong Dental Group
09.2022 - Current
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and symptoms for future reference.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Sterilized instruments and materials for use by dentists.
- Performed general chair-side duties for general dentistry, endodontic procedures, and oral surgery.
Medical Receptionist
Eve Health
04.2022 - 09.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information
- Cleaned all examination and consult rooms throughout the day
Dental Receptionist
Toowong Dental Group
10.2019 - 04.2022
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Sandwich Artist
Subway Mount Gravatt
02.2021 - 06.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Sandwich Artist
Subway Fernvale
10.2018 - 11.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Music - Jazz Performance (Trumpet)
Jazz Music Institute
Bowen Hills, QLD11-2027
Skills
- Professionalism and etiquette
- Sanitation protocols
- First aid training
- Telephone skills
- Documentation and reporting
- Experience in medical emergencies
Certification
- Blue Card
- Management of Medical Emergencies in the Dental Practice (2023)
- CPR (2023)
Timeline
Dental Assistant
Toowong Dental Group
09.2022 - Current
Medical Receptionist
Eve Health
04.2022 - 09.2022
Sandwich Artist
Subway Mount Gravatt
02.2021 - 06.2021
Dental Receptionist
Toowong Dental Group
10.2019 - 04.2022
Sandwich Artist
Subway Fernvale
10.2018 - 11.2019
Bachelor of Music - Jazz Performance (Trumpet)
Jazz Music Institute
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