Lusiana Buli
Ingleburn,NSW
Summary
Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Compassionate and dedicated ageing/ disability support worker with experience providing in-home care services to clients with diverse needs. Skilled in transferring clients, personal hygiene assistance, tube feeding, and medication administration. Committed to delivering high-quality care and improving the quality of life for individuals with disabilities. Dedicated to food safety, customer service best practices and quality food service.
Overview
11
11
years of professional experience
Work History
Support Worker
Ageing/Disability Support Worker South West Care
05.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Disability Support Worker
Home Supportive Services
02.2024 - 04.2024
- Provided in-home care services for clients with disabilities, ensuring their comfort and well-being.
- Assisted clients with mobility, transferring them from bed to wheelchair safely and efficiently.
- Performed personal hygiene tasks, including showering and dressing clients.
- Administered tube feedings and ensured clients received their medications on time.
- Monitored clients' health and reported any changes or concerns to medical professionals.
- Built strong, trusting relationships with clients and their families.
Head Cook
Attunga Camps & Conference
01.2020 - 12.2023
- Developed and implemented daily, weekly, and monthly menus based on budget guidelines
- Determined schedules and staff requirements necessary to prepare and plate food
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead
- Served as lead cook, guiding and assisting training of less experienced cooks
- Provided guidance and support to cooks during busy periods or when unexpected issues arise
- Taught kitchen staff about proper nutrition, food allergies and dietary issues
- Consulted with executive chef regarding menu changes or other matters related to the kitchen
- Trained and supervised line cooks to develop new skills and improve team performance
- Improved performance of team members resulting in high-quality meals produced daily
- Followed recipes and procedures to prepare, season and cook food products
- Ensured that all food safety regulations were followed in the kitchen
- Cut, chopped and sliced meat and produce to prepare for cooking.
Front Desk Receptionist
Nanuku Auberge Resort
09.2018 - 08.2019
- Assisted with scheduling appointments for clients and visitors
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity
- Resolved any customer complaints or issues in a timely fashion following established protocols
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel
- Greeted customers, answered general questions and directed to appropriate locations
- Updated customer information in databases regularly to ensure accuracy of records
- Maintained an organized reception area and ensured that all guests were attended to promptly
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Volunteer Cook
Attunga Camps & Conference
01.2018 - 08.2018
- Developed and implemented daily, weekly, and monthly menus based on budget guidelines
- Determined schedules and staff requirements necessary to prepare and plate food
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead
- Served as lead cook, guiding and assisting training of less experienced cooks
- Provided guidance and support to cooks during busy periods or when unexpected issues arise
- Taught kitchen staff about proper nutrition, food allergies and dietary issues
- Consulted with executive chef regarding menu changes or other matters related to the kitchen
- Trained and supervised line cooks to develop new skills and improve team performance
- Improved performance of team members resulting in high-quality meals produced daily
- Followed recipes and procedures to prepare, season and cook food products
- Ensured that all food safety regulations were followed in the kitchen
- Cut, chopped and sliced meat and produce to prepare for cooking.
Administrative Assistant
Pack Leader Pacific
09.2016 - 05.2017
- Updated and recorded customer or client information to maintain accounts
- Supplied callers with office address and directions, employee emails and phone extensions
- Scheduled and confirmed appointments and meetings for management team
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Greeted visitors entering establishment to determine nature and purpose of visit
- Sorted incoming mail and directed to correct personnel each day
- Updated daily log book with information about visitors entering the premises.
Food and Beverage Server
Grand Pacific Hotel
01.2016 - 06.2016
- Stocked service areas with supplies during slow periods
- Prepared salads, appetizers, and garnishes to assist kitchen staff
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Calculated charges, issued table checks and collected payments from customers
- Greeted guests and provided menus
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Food and Beverage Server
Toberua Island Resort
02.2013 - 06.2016
- Welcomed guests with personal attitude and answered questions and recommended specials to increase profits
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Served food and beverages to patrons and confirmed complete orders
- Set up banquet rooms for special events such as weddings or corporate functions
- Took reservations and to go orders to streamline process for both customer and restaurant.
Education
High School Diploma -
Vunimono High School
Certificate IV Christian Ministry And Theology -
Vision International College
Certificate III in Individual Support - Support Worker
Supreme Education & Training PTY LTD
Sydney, NSW09.2023
Skills
- Developed and implemented daily, weekly, and monthly menus based on budget guidelines
- Determined schedules and staff requirements necessary to prepare and plate food
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead
- Served as lead cook, guiding and assisting training of less experienced cooks
- Provided guidance and support to cooks during busy periods or when unexpected issues arise
- Taught kitchen staff about proper nutrition, food allergies and dietary issues
- Trained and supervised line cooks to develop new skills and improve team performance
- Transportation Assistance
- Mobility support
- Skill Development
Hiking, Singing, Cooking, Play guitar and play volleyball
- Hiking: I love exploring nature and staying active through hiking. It allows me to appreciate the beauty of the outdoors and maintain my physical fitness.
- Singing: Singing is a passion of mine that brings me a lot of joy. Whether it's singing along to my favorite songs or participating in local choir groups, I find it a great way to express myself.
- Cooking: I enjoy experimenting in the kitchen, trying out new recipes, and cooking delicious meals for friends and family. It's a creative outlet that also promotes healthy eating.
- Playing Guitar: I find playing the guitar both relaxing and fulfilling. It's a great way to unwind and express creativity through music.
- Playing Volleyball: I enjoy playing volleyball, both for the physical exercise and the teamwork aspect. It’s a fun way to stay active and socialize with others.
Timeline
Support Worker
Ageing/Disability Support Worker South West Care
05.2024 - Current
Disability Support Worker
Home Supportive Services
02.2024 - 04.2024
Head Cook
Attunga Camps & Conference
01.2020 - 12.2023
Front Desk Receptionist
Nanuku Auberge Resort
09.2018 - 08.2019
Volunteer Cook
Attunga Camps & Conference
01.2018 - 08.2018
Administrative Assistant
Pack Leader Pacific
09.2016 - 05.2017
Food and Beverage Server
Grand Pacific Hotel
01.2016 - 06.2016
Food and Beverage Server
Toberua Island Resort
02.2013 - 06.2016
High School Diploma -
Vunimono High School
Certificate IV Christian Ministry And Theology -
Vision International College
Certificate III in Individual Support - Support Worker
Supreme Education & Training PTY LTD
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