Summary
Overview
Work History
Education
Reference
Timeline
Generic

Lutfun Neesa

Adelaide,SA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

2
2
years of professional experience

Work History

Store Assistant

Liberty Oilfield Services Prospect
Adelaide, SA
03.2021 - 09.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Informed customers of current store promotions to encourage additional sales purchases.

Sales Assistant

Owda & Sons
Adelaide, SA
03.2020 - 01.2021
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Input credit and debit card payments in POS system to complete purchases.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Completed orders and organized product deliveries to meet customer timetables.

Education

Master of Science - Biomedical Engineering

University of South Australia
Adelaide, SA
03.2023

Reference

  • Samiha Tahsin

Designation : Customer Service Supervisor at Coles Prospect
Email:
samihat23@gmail.com

Phone : 0432303836


  • Azmain Hasan

Designation : Shop Assistant at Metro Convenience

Email : ilham00758@gmail.com

Phone : 0481290868


  • Muktadirul Haq Khan

Designation : Shop Assistant at Liberty

Email : muktadir.mridul@gmail.com

Phone : 0480345134



Timeline

Store Assistant

Liberty Oilfield Services Prospect
03.2021 - 09.2022

Sales Assistant

Owda & Sons
03.2020 - 01.2021

Master of Science - Biomedical Engineering

University of South Australia
Lutfun Neesa