Lilith Wallis
Burleigh Waters
Summary
Being a hard worker and an avid learner, I consistently apply my best, and I am always looking to develop my skills further. I am friendly, a good communicator, and enjoy building rapport with others. I am a team player and lead by example. With attention to detail and the ability to problem-solve, my focus is on providing positive experiences for customers, stakeholders, and staff alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Registrar
Department of Justice
Holland Park
03.2025 - Current
- Assisting in the supervision and undertaking of the registry’s duties across a range of jurisdictions, including criminal, domestic and family violence, and child protection, contributes to a culture of excellence in service delivery, innovation, and continuous improvements.
- Ensure compliance with all administrative systems, including data integrity, and adhering to processes and procedures by establishing and communicating clear objectives and guidelines.
- Monitoring performance indicators, taking corrective action where required, and reviewing procedures and legislation.
- Build and maintain professional and collaborative relationships with judicial officers, court users, community groups, and stakeholders to provide effective service delivery and support.
- Support the Registrar with workforce planning, performance management, staff development, and mentoring frameworks within the registry, using the Excellence in Practice framework.
- Provide strong, effective leadership of the Magistrates Court at Holland Park.
- Foster and drive a culture of excellence in service delivery, innovation, and continuous improvement by leading by example.
- Build and maintain professional and collaborative relationships with judicial officers, court users, community groups, and stakeholders to provide effective service delivery and support.
- Develop strategies to improve the understanding of the justice system with the local community that achieve agreed outcomes and assist people from disadvantaged backgrounds.
- Undertake successful financial, human resource, and risk management practices.
- Maintain effective workforce planning, performance management, staff development, and mentoring frameworks within the registry, delivering Queensland Court Service strategic and operational goals.
- Perform statutory duties of Clerk of the Court and Registrar as required.
- Represent the department on committees and at meetings.
- Stocked inventory and ordered office and kitchen supplies.
- Managed daily operations of the Registrar's Office including staffing schedules, budgeting needs.
- Organized, tracked, and monitored verification tasks on time.
- Initiated contracts with vendors for janitorial services or other maintenance needs, and maintained building logs for reporting.
Court Services Officer
Department of Justice
Southport
11.2023 - 03.2025
- Providing service to clientele (face-to-face, email, and phone).
- Receiving and registering QCAT tenancy and debt-related applications using the CLAIMS, QCase, and QWIC systems.
- Schedule hearings for QCAT proceedings, and distribute notices to the relevant parties.
- Maintaining accurate data entry of files.
- Providing administrative support to the Civil Team within the Courthouse, such as filing and considering Default Judgments.
- Liaising with external stakeholders, such as QPS and RTA, and with local and rural courthouses.
- Communicate with Hearing Support Officers and Adjudicators, as well as prepare the court files for the hearing date, and handle all post-court files.
- Supporting the transition from a paper to a paperless system for our Civil team.
- Considering and granting/refusing default decisions and judgments for both QCAT and civil jurisdictions.
- Liaising with interstate and corresponding stakeholders to ascertain information on ongoing court events and persons.
- Listing, endorsing, and resulting in Civil and QCAT Chamber Applications.
- Liaising with the judiciary and clerking in court.
- Witnessing QPS search and arrest warrants, and entering defendants into bail undertakings as a justice of the peace, and more.
- Attended court sessions, recorded proceedings, and monitored courtroom decorum.
- Processed paperwork associated with warrants issued by the court such as arrest warrants, search warrants, bench warrants, summonses, subpoenas .
- Served legal documents such as writs, orders, notices, summonses, upon parties involved in civil or criminal matters.
- Kept courtroom facilities neat, evidence secured and calendars organized.
Deputy Registrar, Civil and QCAT
Department of Justice
Southport
11.2024 - 11.2024
- Maintaining accurate data entry of files
- Providing support to the Counter Team for relief, administration duties, balancing
- Liaising with Judiciary and external stakeholders to manage files for in and out of Court
- Considering and issuing/refusing Warrants of Redirection of Debt and Apprehension
- Presiding in Settlement Conferences, and more
Deputy Registrar, Client Services (Front Counter)
Department of Justice
Southport
08.2024 - 09.2024
- Maintaining accurate data entry of files
- Providing support to the Counter Team for relief, administration duties, balancing
- Liaising with interstate and corresponding stakeholders to ascertain information relating to ongoing court events and persons
- Balancing and handling cash/monies for the day as well as verifying banking details (cash, credit, cheque)
- Handling Burial Assistance inquiries
- Managing Australia Post reconciliation statements, and more
Court Services Officer
Department of Justice
Coolangatta
12.2023 - 03.2024
- Providing service to clientele (face-to-face, email, and phone).
- Receiving and registering applications from all jurisdictions.
- Schedule hearings and mentions for all jurisdictions.
- Verify and send out Domestic and Family Violence Orders to the PIC (Police) and to the parties.
- Liaising with QPS and AFP to ensure all court files are up to date.
- Attended court sessions, recorded proceedings, and monitored courtroom decorum.
- Assisted survivors with filing domestic violence applications, or other legal documents, as necessary.
- Collaborated with law enforcement personnel to ensure appropriate follow-up actions were taken in cases involving domestic violence.
Administration Officer
Department of Justice
Beenleigh
03.2022 - 11.2023
- Providing service to clientele (face-to-face, email, and phone).
- Receiving and registering QCAT tenancy and debt-related applications, and registering QCAT decisions into the Magistrates Court.
- Considering and registering enforcement hearing applications by using the CLAIMS and QWIC systems, as well as conducting the recording.
- Using the CLAIMS and QWIC systems.
- Schedule hearings for QCAT proceedings, and distribute notices to the relevant parties.
- Maintaining accurate data entry of files
- Providing administrative support to the Civil Team within the Courthouse, such as photocopying and filing.
- Communicate with Hearing Support Officers and Adjudicators, as well as prepare the court files for the hearing date, and handle all post-court files.
- Supporting the transition from a paper to a paperless system for our Civil team,
- Considering and granting/refusing default decisions and judgments for both QCAT and civil jurisdictions.
- Liaising with interstate and corresponding stakeholders to ascertain information relating to ongoing court events and individuals,
- Listing, endorsing, and resulting in Civil and QCAT Chamber applications.
- Liaising with the judiciary and clerking in court,
- Liaising with external stakeholders, such as QPS and RTA, and with local and rural courthouses.
Education
Bachelor of Psychological Science -
GRIFFITH UNIVERSITY
true11-2026
Statement of Attainment - Justice of the Peace
TAFE
01.2024
Certificate IV - Crime and Justice
TAFE
01.2018
Skills
- Efficient time and organizational management
- Excellent communication skills
- Ability to work effectively in a team
- Ability to work individually
- Ability to adapt to high-pressure environments
- Conflict resolution skills
- Court procedures and case management
- Subject Matter Expert in the Queensland Civil and Administrative Tribunal
- Change Champion in QCase
Volunteer Experience
- St Vincent de Paul, Fred’s Place
- Home of the Arts, Bundall
- Rosies, 'Friends on the Street', Surfers Paradise
References
- Sue Morris, A/Registrar, Holland Park Courthouse, Department of Justice, sue.morris@justice.qld.gov.au
- Stephanie McCure, Deputy Registrar, Southport Courthouse, Department of Justice, 0402 860 514, stephanie.mccure@justice.qld.gov.au
Certification
- NDIS Worker Screening Clearance, Expires March 2026
- Working with Children Check (P), Expires March 2026
- Covid-19 Infection Control Training Certificate, acquired March 2021
Timeline
Deputy Registrar
Department of Justice
03.2025 - Current
Deputy Registrar, Civil and QCAT
Department of Justice
11.2024 - 11.2024
Deputy Registrar, Client Services (Front Counter)
Department of Justice
08.2024 - 09.2024
Court Services Officer
Department of Justice
12.2023 - 03.2024
Court Services Officer
Department of Justice
11.2023 - 03.2025
Administration Officer
Department of Justice
03.2022 - 11.2023
Bachelor of Psychological Science -
GRIFFITH UNIVERSITY
Statement of Attainment - Justice of the Peace
TAFE
Certificate IV - Crime and Justice
TAFE
Similar Profiles
James TonerJames Toner
DEPUTY SHERIFF at Department of JusticeDEPUTY SHERIFF at Department of Justice
Sofia Van SchellebeckSofia Van Schellebeck
Medical Bookings Officer at Department Of JusticeMedical Bookings Officer at Department Of Justice
Virnia ArguellesVirnia Arguelles
Advanced Care Level Psychologist at Department of JusticeAdvanced Care Level Psychologist at Department of Justice