Summary
Overview
Work History
Education
Skills
Work Rights
Volunteer Experience
Projects
Websites
Languages
Work Preference
Timeline
Generic
Open To Work

Lya Dau

Sydney,NSW

Summary

As a motivated HR candidate, I have a strong interest in people's experiences, employee wellbeing, and organisational culture. I aim to provide reliable, detail-focused support across HR operations while continuing to develop my ability to contribute to inclusive, people-centered workplace practices and positive environment experiences.

Overview

4
4
years of professional experience

Work History

Front of House

Khao Pla
11.2024 - Current

• Delivered fast and accurate service in a high‑volume environment, demonstrating strong multitasking and pressure‑handling skills.
• Manage daily operations with consistent organisation and time management.
• Processed payments and reconciled end‑of‑day accounts with high accuracy.
• Communicated effectively with FOH and kitchen teams to maintain smooth service flow.
• Trained new staff on service standards, POS systems, and workflow, improving team consistency and performance.

Admin Intern - HR Department

Industrielle Beteiligung Company Ltd
12.2021 - 04.2022


• Coordinated meetings and interviews, improving scheduling efficiency and reducing back‑and‑forth with candidates and managers.
• Verified employee and candidate data with high accuracy, ensuring compliant and reliable HR records.
• Managed reminders and follow‑ups, reducing missed appointments and keeping HR workflows on track.
• Maintained organised HR documentation and supported onboarding for new employees.
• Collaborated with overseas branches to keep employee records consistent and up-to-date across systems.

Education

Bachelor of Commerce - Human Resources Management

Macquarie University
Australia
02-2026

Bachelor of Business Administration -

International University (IU)
Vietnam
01-2022

Skills

  • HR coordination and interview scheduling
  • Data management and accuracy
  • Documentation and workflow organization
  • Process improvement strategies
  • Cross-functional collaboration
  • Microsoft Office proficiency

Work Rights

Full-time work rights (Subclass 485 visas)

Volunteer Experience

Volunteer – National Convention & Exhibition
Australian HR Institute  2025

• Supported registration and session coordination, ensuring smooth attendee flow.
• Managed participant information, improving accuracy and reducing wait times.
• Assisted speakers and delegates during workshops to enhance the event experience.

Projects

VertiQ Urban Vertical Farm - Capstone Project, Macquarie University:

  • Designed an inclusive HR framework aligned with UNSDGs 2 & 11, improving role clarity and strengthening collaboration within a multidisciplinary team.
  • Developed structured recruitment and onboarding plans using Kirkpatrick’s Model, enabling clearer training evaluation and faster adaptation for new members.
  • Conducted workforce analysis to identify gaps in role allocation, engagement, and team efficiency.
  • Proposed HR strategies to enhance learning culture, internal communication, and overall team performance.

AMGEN – Psychological Safety Training Programme,

  • Assess training effectiveness using behavioural and impact-based evaluation methods, focusing on real workplace outcomes.
  • Identified key barriers to psychological safety, including communication gaps and low participation in team discussions.
  • Recommended targeted improvements that led to increased engagement and more open team interactions in the post-training evaluation.
  • Produced structured evaluation reports and templates to support future training programmes and continuous improvement.

The NDIS Inclusive Digital Platform Project, Wellbeing Analyst:

  • Evaluated accessibility and communication features of a digital platform designed for NDIS users, focusing on inclusivity and usability
  • Proposed 5 key improvements to enhance user experience, accessibility, and navigation efficiency
  • Applied user-centred design principles and aligned recommendations with WCAG standards
  • Collaborated with cross-functional teams to integrate well-being-focused features and improve overall platform functionality

Languages

  • Vietnamese, Native
  • English, PTE 63 - 2026

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$65000/yr - $200000/yr

Timeline

Front of House

Khao Pla
11.2024 - Current

Admin Intern - HR Department

Industrielle Beteiligung Company Ltd
12.2021 - 04.2022

Bachelor of Commerce - Human Resources Management

Macquarie University

Bachelor of Business Administration -

International University (IU)
Lya Dau