LYCA TRAN
Perth,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level all - rounder position. Ready to help team achieve company goals.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
All Rounder
Munch Box Lunch Bar
12.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Officer
SEA BANK
07.2021 - 12.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Assisted call-in customers with questions and orders.
- Communicated with clients regarding account services, statements, and balances.
Education
Bachelor of Science - Politic Education
Ha Noi National University of Education
Viet Nam05.2021
Skills
- Suggestive Selling
- Adaptable and Flexible
- Hospitality and Professionalism
- Kitchen Operations
- Coffee and Tea Preparation
- Ordering Procedures
Timeline
All Rounder
Munch Box Lunch Bar
12.2022 - Current
Customer Service Officer
SEA BANK
07.2021 - 12.2021
Bachelor of Science - Politic Education
Ha Noi National University of Education
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