Experienced and dedicated hospitality professional with over 9 years of leadership experience as a Department Manager at McDonald’s, complemented by a year of hands-on bartending. Proven ability to manage high-volume operations, lead diverse teams, and deliver exceptional customer service in fast-paced environments. Skilled in team training, conflict resolution, inventory control, and maintaining operational excellence. Brings a strong work ethic, adaptability, and a customer-first mindset to every role.