Lydia Butler
Pakenham,VIC
Summary
Upbeat Drive-Thru Cashier offers attentive and accommodating order assistance to customers through drive-thru speaker and window to deliver fast, friendly and positive experiences. Assists team members with expediting orders to facilitate smooth, accurate, and quick movement of customers through drive-thru. Adheres to all workplace sanitation guidelines.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
McDonald's Restaurant
02.2023 - Current
- Took orders at the drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained a clean, tidy, and orderly workstation to uphold company standards.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Resolved problems with orders quickly and offered refund or replacement.
Cashier
Pakenham Fresh Fruit and Vegetable Market
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree -
Pakenham Secondary College
Pakenham, VIC11.2022
Skills
- Cleaning and sanitation
- Excellent Communication
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Multitasking and Organization
- Taking and Preparing Orders
- Food Service
- Flexible Schedule
- Stress Tolerance
- Reliability and punctuality
- Cash Handling
- Payment handling
- Patience and Empathy
- Cleanliness and hygiene
- Menu Memorization
- Order Accuracy
- Supply Restocking
- Honest and Dependable
- Reliable and Responsible
- Active Listening
Timeline
Drive-Thru Cashier
McDonald's Restaurant
02.2023 - Current
Cashier
Pakenham Fresh Fruit and Vegetable Market
03.2022 - 07.2022
No Degree -
Pakenham Secondary College
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