Lydia Chris Deivasigamani
Schofields,NSW
Summary
Experienced with community engagement and relationship-building. Utilizes effective communication to foster connections and drive program success. Knowledge of strategic outreach methods to maximize impact and support organizational missions.
Overview
21
21
years of professional experience
Work History
MEMBER OUTREACH SPECIALIST
SUCCESS ADVANTAGE PTY LTD
01.2015 - Current
- Executed targeted membership acquisition strategies to drive growth in each territory.
- Conducted comprehensive market analysis to uncover new opportunities for expansion.
- Up-skilled membership advocates to boost localized marketing efforts for pharmacy professionals.
- Collaborated with teams and members on local recruitment and retention initiatives.
- Tracked acquisition and retention metrics, delivering actionable insights for strategic improvement.
- Developed partnerships with local organizations to facilitate resource sharing and collaboration.
- Increased community engagement through targeted outreach and active event participation.
- Created marketing materials, including brochures and social media content, to enhance program visibility.
- Interviewed, screened, enrolled, and sourced new members consistently.
Educator/Faculty & Academic Coordinator
EVOCCA COLLEGE
01.2013 - 01.2016
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
International Distribution Administrator/ Royalty Administrator
HMA - AUSTRALIA
01.2012 - 01.2013
- Analyzed data trends within the distribution sector to identify potential bottlenecks and develop solutions accordingly.
- Contributed to the development of a comprehensive business continuity plan to ensure the smooth operation of distribution functions during unforeseen circumstances.
Market Research Officer/ Sales Specialist
BIS SHRAPNEL
01.2011 - 01.2012
- Contributed to policy recommendations informed by evidence-based analyses from conducted studies.
- Utilized various quantitative and qualitative research methods tailored to specific project objectives.
- Directed multiphase clinical research trials from startup to closeout by overseeing training and certifying staff, recruiting patients for trials and managing sponsor relationships.
Sales Specialist
CONTACT CENTRES AUSTRALIA (CCA)
01.2009 - 01.2012
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Business Development Officer
AUSTRALIAN COMPUTER SOCIETY (ACS)
01.2009 - 01.2011
- Generated new business with marketing initiatives and strategic plans.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
Sales/ Account Management and Marketing Manager (Area Manager)
CONYBIO HEALTHCARE PVT LTD
01.2004 - 01.2007
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Education
Copywriting for Business -
AWC Australian Writer’s Centre
01.2016
Advanced Diploma of Business - undefined
Brisbane Career College
01.2014
Advanced Diploma of Marketing - undefined
The Australian Business and Retail Academy
01.2014
Diploma of Project Management - undefined
Management Institute of Australia
01.2013
Cert IV in Training and Assessment - TAE40110 (with TAELLN401A) - undefined
Management Institute of Australia
01.2013
Master of Business Administration - undefined
University of Technology (UTS)
Sydney, NSW01.2010
Bachelor of Technology - Biotechnology
01.2008
Skills
- Client onboarding and appointment coordination
- Administrative support and event management
- Multitasking and time management
- Stakeholder liaison and customer service
- Problem-solving and attention to detail
- Healthcare administration and scheduling
- Community event planning
- Data analysis and project outreach
Accomplishments
- Nominated best Businesswoman Runner up by Blacktown Council - 2023
- Nominated for Best Achieving Woman in MBA at UTS
- Strategic Business Marketing Project endorsed for publication in Carpe Diem, 2010
- Piezo-Electric Shoes Project selected as One of Best New Product Management Work, 2010
- Certificate in Employment and Career in Australia by UTS Career Services, 2009
Timeline
MEMBER OUTREACH SPECIALIST
SUCCESS ADVANTAGE PTY LTD
01.2015 - Current
Educator/Faculty & Academic Coordinator
EVOCCA COLLEGE
01.2013 - 01.2016
International Distribution Administrator/ Royalty Administrator
HMA - AUSTRALIA
01.2012 - 01.2013
Market Research Officer/ Sales Specialist
BIS SHRAPNEL
01.2011 - 01.2012
Sales Specialist
CONTACT CENTRES AUSTRALIA (CCA)
01.2009 - 01.2012
Business Development Officer
AUSTRALIAN COMPUTER SOCIETY (ACS)
01.2009 - 01.2011
Sales/ Account Management and Marketing Manager (Area Manager)
CONYBIO HEALTHCARE PVT LTD
01.2004 - 01.2007
Advanced Diploma of Business - undefined
Brisbane Career College
Advanced Diploma of Marketing - undefined
The Australian Business and Retail Academy
Diploma of Project Management - undefined
Management Institute of Australia
Cert IV in Training and Assessment - TAE40110 (with TAELLN401A) - undefined
Management Institute of Australia
Master of Business Administration - undefined
University of Technology (UTS)
Bachelor of Technology - Biotechnology
Copywriting for Business -
AWC Australian Writer’s Centre
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