Lydia Lu
Mckinnon,VIC
Summary
Take-charge professional delivering executive support to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in sales management and international business, ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Director
Bear Snack Box Pty Ltd
Bentleigh East, VIC
07.2021 - Current
- Identified and developed new markets for products or services.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Posed as models for advertising, artistic creation and display of goods.
- Monitored inventory levels and placed orders as needed.
- Resolved customer complaints promptly and efficiently.
- Assisted customers in selecting appropriate products or services for their needs.
- Placed orders and answered customer questions in-person, through Wechat, and over phone to maximize customer service.
Director
Aubox Pty Ltd
Bentleigh, VIC
07.2017 - 06.2024
- Placed products on conveyors for final wrapping and shipment.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Monitored inventory levels and placed orders as needed.
- Assisted customers in selecting appropriate products or services for their needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through Wechat, and over phone to maximize customer service.
Manager of Operations
Direct Chemist Outlet
Clayton, VIC
10.2019 - 05.2020
- Posed as models for advertising, artistic creation and display of goods.
- Monitored inventory levels and placed orders as needed.
- Prepared and delivered appropriate presentations on products and services.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Education
English Language
Beijing International Studies University
BEijing06-2017
Skills
- Sales management
- Relationship building
- Team management
- Business administration
- Problem-solving
- International business
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Director
Bear Snack Box Pty Ltd
07.2021 - Current
Manager of Operations
Direct Chemist Outlet
10.2019 - 05.2020
Director
Aubox Pty Ltd
07.2017 - 06.2024
English Language
Beijing International Studies University
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