LYDIA NIHA
Rochdale South ,QLD
Summary
A competent Director with 14 years of experience in the Early childhood industry. Having strong organisational skills, attention to detail, exhibit authoritative and fair leadership qualities. Friendly and calm demeanor. Excellent communication and customer service skills. Display efficiency and strong time-management skills. Hardworking and reliable, focused on going above and beyond to support my team and families of my service.
Supporting as an Operation support Manager 2IC with solid background in managing operations and driving team performance. Successfully led initiatives to improve service quality and staff efficiency. Demonstrated leadership in fostering collaborative environments and addressing evolving needs.
Overview
21
21
years of professional experience
Work History
Center Director/ Operations Support Manager 2IC
Green Leaves Early Learning
03.2025 - Current
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Led team of educators in creating innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Support the Operation Support Manager within our area of centres.
Centre Director
Green Leaves Carindale
11.2021 - Current
- Evaluated classroom environments to suggest and oversee continuous improvements.
- Filled in for absent teachers as the main class leader at every level.
- Recruited, scheduled, and enrolled children to maximize occupancy.
- Recommended, prepared, and implemented written policies and procedures to meet accreditation guidelines.
- Regularly reviewed educational activities and policies to identify opportunities for improvements.
- Conferred with parents and the teaching staff to address problems with student behavior and learning.
- Collaborated with staff to engage and involve parents with child's development and learning.
- Oversee the daily operation
- The service.
- Family engagement
- Family accounts
- Dealing with family grievances, concerns or family input.
- Delivering KPI's and WTR monthly.
- Maintaining high reputation and presentation in the service.
- Supported back office procedures, including hiring and employment processes.
- Prepared payroll and maintenance budgets for corporate management approval.
- Interviewed, hired, and trained all employees and scheduled work hours.
- Developed employees to improve their knowledge bases, increase team value and improve leadership potential.
- Managed allocation of staff resources through close monitoring and projected future staff needs.
- Implemented mentoring programs to bring new staff up to speed quickly.
- Managed employee performance through disciplining, coaching, and counseling.
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals.
- Created culture of continuous improvement, inspiring employees to take action to solve problems.
Centre Manager
Kindy Kapers Early Learning Centre
01.2016 - 07.2021
- Maintained positive and encouraging learning environment with use of positive reinforcement strategies.
- Cleaned rooms, toys, and surfaces regularly to minimize infection risks.
- Used pre-selected curriculum to teach children foundation learning concepts such as shape and color recognition.
- Changed nappies and assisted with bathroom needs of potty-trained children to maintain optimal hygiene.
- Interacted positively with parents to incorporate support into early childhood development strategies.
- Responded quickly to emergency situations to restore control and administer basic medical care.
- Monitored children during meal and snack times to maintain order.
Early Childhood Lead/2IC
Kindy Kapers Early Learning Centre
11.2010 - 01.2017
- Maintained positive and encouraging learning environment with use of positive reinforcement strategies.
- Cleaned rooms, toys, and surfaces regularly to minimize infection risks.
- Used pre-selected curriculum to teach children foundation learning concepts such as shape and color recognition.
- Changed nappies and assisted with bathroom needs of potty-trained children to maintain optimal hygiene.
- Interacted positively with parents to incorporate support into early childhood development strategies.
- Responded quickly to emergency situations to restore control and administer basic medical care.
- Monitored children during meal and snack times to maintain order.
Events Manager
Morton Bay sports club
02.2005 - 11.2010
- Liaised between clients and vendors to facilitate correct products and services for event success.
- Tracked invoices and expenses and reconciled purchases with event-related budgets.
- Recruited and hired event staff and coordinated staff scheduling for ample event coverage.
- Ordered supplies and equipment and verified adherence to approved decoration layouts.
- Arranged event staff wardrobe and uniforms and verified adherence to dress code.
- Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at all stages.
- Coordinated services and equipment for the events such as transportation for guests, catering services and audio-visual devices.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Education
Diploma - Early Childhood
Charlton Brown
Brisbane, QLD06.2015
Cert 4 - Events Management, Hospitality & Tourism
Nothland Polytechnic
Whangarei11.2002
High School Diploma - Maori cultural performing arts
Pounamu Performing Arts
11.2000
Skills
- Time management
- Reporting and documenting
- Plan projects
- Collaboration
- Customer service
- Oversee operations
- Build successful teams
- Motivation
- Creative thinking
- Community connections
- Culturally diverse
Timeline
Center Director/ Operations Support Manager 2IC
Green Leaves Early Learning
03.2025 - Current
Centre Director
Green Leaves Carindale
11.2021 - Current
Centre Manager
Kindy Kapers Early Learning Centre
01.2016 - 07.2021
Early Childhood Lead/2IC
Kindy Kapers Early Learning Centre
11.2010 - 01.2017
Events Manager
Morton Bay sports club
02.2005 - 11.2010
Diploma - Early Childhood
Charlton Brown
Cert 4 - Events Management, Hospitality & Tourism
Nothland Polytechnic
High School Diploma - Maori cultural performing arts
Pounamu Performing Arts
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