Lydia Sharma
Brisbane,QLD
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Office Manager
Vast Consulting Group PTY LTD
Sydney, NSW
01.2023 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed, scheduled and coordinated office functions and activities for employees.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managing Director
LME Care PTY LTD
Brisbane, QLD
06.2019 - 10.2022
- Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
- Liaised with senior leaders to recommend strategy and new initiatives based on in-depth understanding of business.
- Built collaborative and functional teams to create highest value for participants and stakeholders
- Enhanced customer service and satisfaction through policy and procedural changes.
- Cultivated and maintained relationships to promote positive work culture.
- Identified opportunities for improvement in operational performance metrics.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Successfully improved employment turnover through creating incentive and training programs.
- Implemented and prepared comprehensive business plans to expand business.
Skills
- Business Planning
- Budget Control
- Operations Management
- Project Coordination
- Staff Development
- Company Guidelines
- Issues Resolution
- Strategic Planning
- Legal and Regulatory Compliance
- Budget Management
Timeline
Office Manager
Vast Consulting Group PTY LTD
01.2023 - 10.2023
Managing Director
LME Care PTY LTD
06.2019 - 10.2022
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