Lydie Quendoz
Port Dougla,Qld
Summary
Dynamic professional with extensive experience in hospitality and social media management, including impactful roles at Somewhere to Stay Hostel and SNAP Marketing srl. Fluent in multiple languages, I excel in conflict resolution and social media strategy, consistently enhancing guest experiences and driving brand engagement through innovative content creation.
Overview
12
12
years of professional experience
Work History
Housekeeping Room Attendant
Somewhere to Stay Hostel
Brisbane, QLD
12.2024 - 02.2025
- Inspected all assigned rooms upon completion of cleaning duties.
- Responded promptly to guest requests for additional supplies or services.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
Social Media Manager
SNAP MarkeBng srl
Aosta, Italy
01.2022 - 01.2024
- Coordinated with external vendors or agencies to produce high quality visuals or videos.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Analyzed social media metrics and generated monthly reports to assess performance and inform future content strategies.
Waitress/Barman/Kitchen Assistant
Trattoria di Campagna
Aosta, Italy
01.2018 - 01.2024
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Waitress/Barman/Kitchen assistant
Confrérie de Cordèle S. CooperaBva
Aosta, Italy
01.2022 - 01.2023
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
Housekeeper/Babysider
Private
Courmayeur, Italy
01.2018 - 03.2018
- Organized closets with hangers for guests' clothing items.
- Scrubbed kitchen appliances, countertops and fixtures.
Waitress/Barman/Kitchen Assistant
Courba Dzeleuna Snack Bar
Courmayeur, Italy
01.2018 - 03.2018
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained a clean work station by restocking supplies, wiping down counters.
Waitress/Barman/Kitchen assistant
Chez Bionaz Ristorante
Aosta, Italy
01.2016 - 01.2017
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Waitress/Barman/Kitchen Assistant
Villa Novecento Hotel
Courmayeur, Italy
01.2013 - 04.2013
- Served alcoholic beverages responsibly in accordance with state laws.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Answered questions about menu items, ingredients, and pricing.
Waitress/Barman/Kitchen assistant
Carpe Diem Restaurant Lounge Drink
Barcelona, Spain
01.2017
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Served alcoholic beverages responsibly in accordance with state laws.
Waitress/Barman/Kitchen assistant
Beach Garden, Bar e Ristorante
Barcelona, Spain
01.2017
- Served alcoholic beverages responsibly in accordance with state laws.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Set up tables in between patrons to reduce wait times.
Waitress/Barman/Kitchen assistant
Le Labrador Restaurant Hotel
Les Gets, France
01.2016
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers and provided menus.
- Set up tables in between patrons to reduce wait times.
Waitress/Barman/Kitchen assistant
La Gabella/Les Plaisirs d'Antan
Aosta, Italy
01.2014
- Served alcoholic beverages responsibly in accordance with state laws.
- Set up tables in between patrons to reduce wait times.
- Presented food and beverages to guests at tables.
- Demonstrated knowledge of wine selection, pairings, vintages.
Education
High School Diploma - restaurant and bar service
Regional Professional Hospitality Institute
ChaSllon, Aosta01.2016
Skills
- Fluent in Italian, French, and Spanish; intermediate English
- Event and fair organization, registration, and management
- Cheerful, available, and patient with clients
- Completed first aid courses and became a 118 emergency responder in 2024
- Attended first aid and fire safety courses
- Proficient in Excel and Word
- Conflict resolution
- Deep cleaning
- Social media strategy
Notes
I have worked in many places that have taught me to adapt to any environment and way of doing things. I am ready for new jobs and eager to learn any type of employment.
Timeline
Housekeeping Room Attendant
Somewhere to Stay Hostel
12.2024 - 02.2025
Social Media Manager
SNAP MarkeBng srl
01.2022 - 01.2024
Waitress/Barman/Kitchen assistant
Confrérie de Cordèle S. CooperaBva
01.2022 - 01.2023
Waitress/Barman/Kitchen Assistant
Courba Dzeleuna Snack Bar
01.2018 - 03.2018
Waitress/Barman/Kitchen Assistant
Trattoria di Campagna
01.2018 - 01.2024
Housekeeper/Babysider
Private
01.2018 - 03.2018
Waitress/Barman/Kitchen assistant
Carpe Diem Restaurant Lounge Drink
01.2017
Waitress/Barman/Kitchen assistant
Beach Garden, Bar e Ristorante
01.2017
Waitress/Barman/Kitchen assistant
Chez Bionaz Ristorante
01.2016 - 01.2017
Waitress/Barman/Kitchen assistant
Le Labrador Restaurant Hotel
01.2016
Waitress/Barman/Kitchen assistant
La Gabella/Les Plaisirs d'Antan
01.2014
Waitress/Barman/Kitchen Assistant
Villa Novecento Hotel
01.2013 - 04.2013
High School Diploma - restaurant and bar service
Regional Professional Hospitality Institute
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