LYN HE0
Brisbane
Summary
- Operational leader with proven experience leading multi-site healthcare services, multidisciplinary teams and complex operational programs. Experienced in building strategic partnerships, leading organisational change and collaborate with diverse stakeholders to improve service delivery and workforce capability across healthcare settings.
Overview
1
1
Certification
6
6
years of post-secondary education
6
6
years of professional experience
Work History
REGIONAL BUSINESS MANAGER
bloom Hearing Specialists
02.2026 - Current
- Build collaborative partnerships with executive leaders, healthcare providers and external stakeholders to strengthen service delivery and organisational outcomes.
- Manage an annual operational portfolio of approximately $6 million, driving financial sustainability and regional KPI performance.
- Led, coached, and mentored 25 employees to enhance workforce development and achieve improved outcomes.
- Collaborated with executive departments and external healthcare partners to enhance community relationships and optimize regional service delivery.
- Returned three underperforming clinics to profitability within four months.
- Successfully led operational performance across seven clinics with a workforce of 25 healthcare professionals.
- Increased monthly clinic revenue from $20K to $80K+ (300% growth).
CLINICAL AUDIOLOGIST
bloom hearing specialists
01.2025 - 01.2026
- Delivered comprehensive adult diagnostic hearing assessments and rehabilitation services.
- Cultivated long-term relationships with clients, families, and referring healthcare professionals to enhance continuity of care.
- Mentored graduate clinicians, fostering skill development and enhancing clinical capabilities within the team.
- Participated in quality improvement initiatives to advance clinical best practices and improve patient outcomes.
- Ranked Top 3 Nationally (2026) and awarded the Champions Club Award for outstanding clinical performance.
CLINICAL AUDIOLOGIST
manning audiology
04.2024 - 12.2024
CLINICAL AUDIOLOGIST
amplifon
01.2021 - 03.2024
Education
Diploma of Leadership & Management -
TAFE Queensland
Brisbane, QLD 01.2025 - 12.2025
Health And Rehabilitation Science - Master of Audiology Studies
The University of Queensland
St Lucia, QLD 01.2018 - 01.2020
Bachelor of Arts - Psychology & Criminology
The University of Auckland
Auckland, NewZealand 01.2015 - 01.2018
Skills
- Healthcare Strategy
- Program Management
- Project Delivery
- Change Management
- Partnership Development
- Stakeholder Engagement
- Business Growth
- Financial Management
- Operational Leadership
- Performance Management
- Workforce Planning
- Data Analysis
- Continuous Improvement
- Talent Management
- Regulatory Affairs
- Strategic Leadership
- People Leadership
Certification
- Audiology Australia Registered Audiologist
- National Police Check
- Qualified Practitioner (HSP)
References
- Davina Ross (Head of Learning and Development -0419 874 626)
- Helena Oh (Clinical Lead -0468 920 096)
Timeline
REGIONAL BUSINESS MANAGER
bloom Hearing Specialists
02.2026 - Current
Diploma of Leadership & Management -
TAFE Queensland
01.2025 - 12.2025
CLINICAL AUDIOLOGIST
bloom hearing specialists
01.2025 - 01.2026
CLINICAL AUDIOLOGIST
manning audiology
04.2024 - 12.2024
CLINICAL AUDIOLOGIST
amplifon
01.2021 - 03.2024
Health And Rehabilitation Science - Master of Audiology Studies
The University of Queensland
01.2018 - 01.2020
Bachelor of Arts - Psychology & Criminology
The University of Auckland
01.2015 - 01.2018