LYNDA AL-ZOHAIRY
Liverpool,Australia
Summary
Dynamic and adaptable professional with a versatile background in customer service and operations, consistently delivering exceptional results. Recognised for strong organisational skills and effective communication, fostering seamless front-of-house management and enhancing customer satisfaction. Proven ability to thrive in fast-paced environments while maintaining a focus on quality and efficiency. Committed to driving operational excellence and creating positive experiences for customers and team members.
Developed skills in business management and customer relations within franchise environment, seeking to transition into new field. Demonstrates strong abilities in strategic planning and team leadership. Capable of driving results and fostering growth in diverse business settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Franchisee Owner
MD Harun Rashid
03.2025 - 03.2025
- Managed daily operations of franchise locations effectively.
- Implemented company policies and procedures consistently.
- Provided exceptional customer service to ensure satisfaction.
Front of House Employee
Romi Trad
05.2024 - 05.2024
- Greeted and welcomed guests at the entrance with a friendly demeanor.
- Assisted guests with seating arrangements and special requests as needed.
- Maintained cleanliness and organisation of the front-of-house area throughout shifts.
- Handled customer inquiries and concerns with professionalism and care.
- Greeted customers and provided friendly customer service.
Early Learning Centre
Amani
11.2023 - 11.2023
- Completed day-to-day duties accurately and efficiently.
Education
Higher School Certificate (HSC) -
Liverpool Girls High School
Liverpool09.2025
A Certificate of Completion - undefined
Liverpool West Public School
11.2019
Skills
- Customer service
- Effective communication
- Team collaboration
- Project management
- Time management
- Organisational skills
Accomplishments
- Merdit Award for Design and Technology
- Accomplished making four different pieces of clothing within one year without any prior knowledge of sewing or pattern making
Certification
- 23/11/2023 Certificate I in Workplace Skills (BSB10120) from the Public School NSW, Ultimo (90072)
- 23/11/2022 Certificate I in Retail Services (SIR10116) from Public Schools NSW, Ultimo (90072)
- BSB10120 Certificate I Workplace Skills
- SIT20322 Certificate II in Hospitality
Languages
Arabic: Elementary
Activities and Honors
Painting/drawing, Sewing, Animate and edit videos
Timeline
Franchisee Owner
MD Harun Rashid
03.2025 - 03.2025
Front of House Employee
Romi Trad
05.2024 - 05.2024
Early Learning Centre
Amani
11.2023 - 11.2023
A Certificate of Completion - undefined
Liverpool West Public School
Higher School Certificate (HSC) -
Liverpool Girls High School