Summary
Overview
Work History
Education
Skills
Affiliations
Custom Section
References
Timeline
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LYNDA MARKS

Maddingly,VIC

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience

Work History

NDIS Cleaner

Rene Santana
Fraser Rise, Vic
10.2023 - 03.2025
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Scrubbed walls to remove scuff marks or stains.
  • Provided assistance with laundry services when needed.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Emptied wastebaskets and replaced liners.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Polished furniture to remove dust and dirt buildup.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Completed routine maintenance checks, notifying management of needed repairs.

Checkout Operator

Naturally On High
Thornbury, Vic
05.2009 - 02.2011
  • Provided assistance to customers with product selection queries.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Assisted in the unloading and stocking of inventory items as needed.
  • Tracked stock levels throughout shift and alerted supervisor when supplies were running low.
  • Balanced tills daily to ensure accuracy of transactions.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing procedures for store registers as required.
  • Ensured that all promotional materials were properly displayed at checkout counters.
  • Greeted customers in a friendly and courteous manner.
  • Operated point-of-sale terminals to record customer purchases.
  • Communicated effectively with team members to ensure smooth operation of checkout lanes.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Welcomed customers, offering assistance to help find store items.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Administrative Assistant/Machine Operator/Artisan

Famco Lighting
Collingwood, Vic
02.2006 - 06.2009
  • Compiled data from various sources into organized reports for review by management team.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Facilitated communication between different departments within the organization.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Adjust machine settings to complete tasks accurately.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Troubleshoot malfunctions in equipment or processes.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Assembled parts into complete units using glue, screws, bolts, rivets or welding equipment.
  • Troubleshot problems related to craftsmanship processes by diagnosing issues and finding solutions.
  • Measured and marked material for cutting and drilling according to specifications.
  • Removed imperfections and polished surfaces.

Education

Diploma of Counseling - CHC51015

Australian Institute of Family Counseling
Victoria
11-2022

Skills

  • Problem-solving
  • Reliability and punctuality
  • Schedule flexibility
  • Quality assurance
  • Conflict resolution
  • Multitasking and organization
  • Confidentiality awareness
  • Quality control
  • Efficient cleaning techniques
  • Customer service
  • Verbal and written communication
  • Health and safety compliance
  • Attention to detail
  • Cleaning and sanitizing
  • Laundry services
  • Closet detailing
  • Housekeeping

Affiliations

  • Acquiring four children of my own has equipped me with excellent time management skills and the ability to prioritize according to need and urgency of issue.
  • Cared for elderly and family with mental health conditions.
  • Established in negotiating skills while adding encouragement when liaising with others.
  • Full comprehension of the upmost importance of allowing others to be entirely heard and seen from their point of view.
  • Personally experienced 17 years of traumatic events that have equipped me with insight and maturity, developing a deep sense of care and empathy for others.
  • Curated a very strong resilience towards conflict and difficult situations while addressing things great patience and complete understanding.
  • Volunteers at local church in various roles.
  • Upholding unconditional positive regard towards others.
  • Strong Active listening skills.
  • Strategically thinking outside the box.
  • Open minded communication and interpersonal skills.
  • Attracted to positive outcomes to solve problems.
  • Heartily empathetic.

Custom Section

Highly motivated and professional individual, providing exceptional communication skills and bring empathy and respect to every individual. Assertive for the completion of tasks while maintaining graciousness towards others. Works strongly in high pressure environments that require fast paced accuracy. Contribute to better organize and add value to workplace and company, whilst having years of experience providing high level support to senior executives and clients of all ages. Proficient in organizing meetings and events, handling confidential documents and communicating with internal and external stakeholders. Posses exceptional communication and interpersonal skills with proven ability to work independently and as part of a team. 

Withholds a heart to care for others and ensure their safety.

References

References available upon request.

Timeline

NDIS Cleaner

Rene Santana
10.2023 - 03.2025

Checkout Operator

Naturally On High
05.2009 - 02.2011

Administrative Assistant/Machine Operator/Artisan

Famco Lighting
02.2006 - 06.2009

Diploma of Counseling - CHC51015

Australian Institute of Family Counseling
LYNDA MARKS