Lynda Rubae
Melbourne,VIC
Summary
Motivated and versatile team player with a strong ability to multitask and perform effectively under pressure. Recognized for leadership qualities and a knack for fostering collaboration among peers. Quick to adapt and learn new skills, demonstrating a proactive approach to challenges. Committed to delivering excellent customer service while maintaining a positive and kind demeanor. Known for strong communication skills and the ability to create a welcoming environment, enhancing both team dynamics and customer experiences.
Overview
5
5
years of professional experience
Work History
Sales Assistant & Barista
Bunnings Warehouse
Doncaster, VIC
02.2024 - 10.2024
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Crew Trainer & Barista
Mcdonalds
Glen Waverely, VIC
02.2021 - 03.2024
- - Managed multiple tasks in a fast-paced environment, enhancing overall customer satisfaction
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Provided quality customer service by adhering to company policies and procedures.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Host, Waitress & Barista
Pie in the Sky
Olinda, VIC
07.2019 - 10.2021
- - Provided exceptional customer service and fostered a welcoming atmosphere
- - Assisted in training new staff, improving team performance and service quality
- Prioritize tasks effectively in a fast-paced environment, ensuring timely service and a smooth workflow during busy periods.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Handle customer complaints and concerns with professionalism and empathy, ensuring timely resolutions that foster repeat business.
Education
Diploma in Justice - Criminal Justice
Holmesglen Tafe
Glen Waverley, VIC07-2025
High School Diploma -
Wantirna College
Wantirna12-2024
Skills
- Merchandising proficiency
- Complex Problem-Solving
- Processing payments
- Handling a fast-pace environment & under pressure
- Adaptability and Flexibility
- Cash Register Operation
- Effective Communication
- Sales expertise
References
References available upon request.
Timeline
Sales Assistant & Barista
Bunnings Warehouse
02.2024 - 10.2024
Crew Trainer & Barista
Mcdonalds
02.2021 - 03.2024
Host, Waitress & Barista
Pie in the Sky
07.2019 - 10.2021
Diploma in Justice - Criminal Justice
Holmesglen Tafe
High School Diploma -
Wantirna College
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