Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lynda Steny

Lyndhurst,VIC

Summary

Reliable Receptionist/Administration Officer with a long history in Banking and Finance. A responsible, punctual and productive professional. Working autonomously with little to no supervision or in a team environment. I am a computer-literate professional who adapts quickly to new software and programs also comprising strong written and verbal communication skills with proficiency and accuracy in data entry. Highly organized, dependable with successful managing skills of multiple tasks at a time. Trustworthy and trained in many areas being flexible with changing business needs, whilst maintaining strong customer service. Effective at operating in fast-paced settings. Resourceful, forward-thinking and proactive with remarkable sense of market and customer positions. Please find provided details of main Employers which are applicable for this position, more information of gaps in employment history is available if required.

Overview

25
25
years of professional experience

Work History

Receptionist/Administrative Clerk/Appointment Scheduler

Access Services Australia
03.2016 - 04.2017
  • Created welcoming environment as Receptionist at Front Desk by greeting and assisting customers promptly.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Appointment Scheduler for On Road Mechanics/Technicians
  • Data Entry and Billed customers for products and/or services. Paid Accounts.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Processed Payroll.
  • Maintained Employee Leave Records.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Purchasing Clerk/Debt Collector/Relationship Manager

The Blue Pod Coffee Co.
02.2010 - 11.2015
  • Customer Service.
  • Managed Vending and Large Hospitality Machines Client Relationships.
  • Sales of machines and products. Conducting Pre-Installation Investigation to achieve best results for all.
  • Kept meticulous records and responsible for processing of orders in computer system.
  • Managed large product inventories.
  • Debt Collector.
  • Call Centre Routing of Telephone Calls.
  • Direct Email Contact with Clients.
  • Assisting Customers to trouble shooting product malfunctions.

Bank Officer

Commonwealth Bank Of Australia, CBA
01.1992 - 09.2009
  • Upheld stringent Bank standards.
  • Customer Service, with written, verbal and over counter contact.
  • Management of small teams.
  • Administration, of Employee leave etc. requirements.
  • Sales, meeting targets. KPI's
  • Telling, balancing with accuracy.
  • Accounts Clerk, back office processing of invoices, filling etc. in Branch.
  • Operations Officer, back office processing in many areas at multiple Operation Centres.
  • Data Entry.
  • Salary Processing of multiple companies.
  • Debt Collector, managing Home Loans in arrears and assisting customers in repayments.
  • Auctions Clerk, overseeing all aspects of sales of properties including advertising, preparation of property and ensuring all legal documentation is completed and ready for Auction in Realisations area.
  • Balancing of Reports and Ledgers.
  • Reaching Productivity Targets, KPI's
  • Management of client relationships.
  • Problem Solving.
  • Meeting and adhering to strict timeframes, budgets and targets.
  • Maintaining Occupational Health and Safety Standards.
  • Upholding the Consumer Credit Code and Privacy Acts.

Education

No Degree - Certificate of Secretarial And Admin. Procedures

Chisholm Institute
Dandenong, VIC

Banking And Finance Traineeship

Chisholm Institute
Dandenong, VIC

Skills

  • Administration
  • Reception
  • Customer Service
  • Cash Management
  • Data Entry
  • Payroll
  • Adaptable and Flexible
  • Computer Literate
  • Banking and Finance History
  • Debt Collector
  • Organization and Time Management

Timeline

Receptionist/Administrative Clerk/Appointment Scheduler

Access Services Australia
03.2016 - 04.2017

Purchasing Clerk/Debt Collector/Relationship Manager

The Blue Pod Coffee Co.
02.2010 - 11.2015

Bank Officer

Commonwealth Bank Of Australia, CBA
01.1992 - 09.2009

No Degree - Certificate of Secretarial And Admin. Procedures

Chisholm Institute

Banking And Finance Traineeship

Chisholm Institute
Lynda Steny