Lynda Waterson
Tingira Heights,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Accomplished Administration Assistant handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.
Overview
31
31
years of professional experience
Work History
Accounts Administrator
LJW Concreting
01.1998 - Current
- Accounts payable and receivable
- Payroll
- Create Quotes and Invoices
- Ordering Materials to Jobs and organizing deliveries for materials
- Liaising with clients and responding to correspondence
- Manage travel arrangements for staff
- Credit control
Fashion Retail Assistant/Admin Support
Noni B Group
02.2022 - Current
- Stocking merchandise, clearly arranging items, and arranging according to size or colour and theme.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Float control, daily balancing, stock control, transferring merchandise to other stores.
- Assisted customers with selecting clothing items and accessories based on individual needs
- Greeted customers, identified needs and provided product advice
- Cleaned, closed, and secured store at end of shift
- Restocked shelves and organized displays in alignment with merchandising standards
Receptionist and Accounts Payable Support
Reliable Conveyor Belts
05.2022 - 09.2022
- Back up for Accounts Payable and Receivable
- Transferring current invoices into excel for Accounts Payable for end of month payment run
- Keeping register for company vehicle registrations and comprehensive insurance
- Going to Service NSW to register vehicles and registration plate transfers between vehicles
- Purchasing Green Slips for company vehicle registrations
- Booking in Company Vehicle Registration Checks
- Organized, maintained and updated information in computer databases
- Managed multiple tasks and met time-sensitive deadlines
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
Administration Assistant/ Recptionist
Poly Pipe
08.2022 - 09.2022
- Maintained record filing system to improve document organization and management in excel
- Kept records of supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Diary control for truck drivers deliveries, mileage, and hours for payroll
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Recorded expenses and maintained accounting records
Administration Support
Edgeworth Memorial Neighbourhood Centre
01.2019 - 01.2020
- General reception, client enquiries and information
- Filing and maintenance of accounts and records systems
- Filing and maintenance of correspondence
- Preparing accounts and providing accurate information to the bookkeeper
- Liaise with the current & potential hall hirers with venue information, safety procedures & terms and conditions
- Complete administration tasks including, venue hire calendar, quotes, records of hire agreements, bonds and insurance policies
- Ensure that venues stay clean, functioning, available and kept in order
- Maintain up-to-date knowledge of emergency regulations & procedures and ensure health and safety standards are maintained.
Stores Administrator and Receptionist
Varley Group
02.2019 - 05.2019
- Greeted incoming visitors to stores area and professionally and provided friendly, knowledgeable assistance.
- Liasing with Purchasing area for stock control of incoming parts and accessories to match up with invoices and purchase orders
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Administration Support Officer
Masterol Foods
01.2018 - 01.2019
- Accounts payable and receivable
- Payroll
- General Administration duties
- Reconciliation, data entry, invoicing
- Stock Control
- Ordering of Stock
Customer Service Manager/Administrator
Tip Top Bakeries,
01.1992 - 01.2017
- Reception and customer service
- Accounts payable and receivable
- Invoicing and purchasing
- Data entry
- Manage a small team
- Implement WH
- Taking bread orders from supermarkets, chains stores and household customers
- Reconciliation for Production Manager for bread requirements on a daily basis.
- Reconciliation for packers for bread requirements for delivery to Depots (these where spread throughout NSW) semi trailer packing sheets and paper work for Depots to be distributed to supermarkets and chain stores.
Retail Assistant, Administration and Stock Control
Smelly Cheese
03.2022 - 05.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, for display in shop in refrigerated cabinets. Printing off labels for merchandise and food stuffs for shop.
- Smelly Cheese website to process on-line orders and sales, cheese tastings and gift card activations.
- Entering staff hours from time sheets, emailing to external accounts payable to check hours and process payroll
Volunteer
Hunter Wetlands Centre
01.2018 - 04.2022
- General reception, bookings and customer liaison
- Sales of goods and merchandise
- Cash balancing and general administration
- Assisting to design and provide school holiday programs
Administration Support and Receptionist
Catholic Care
02.2021 - 04.2021
- Greeting incoming visitors professionally and providing friendly, knowledgeable assistance.
- Confirming and making appointments, communicating with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answering phone promptly and directing incoming calls to correct offices.
- Booking out and diary for company vehicles
- Keeping register for services and registrations for company vehicles
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Receptionists and General
Hunter CPAP Warner’s Bay
01.2020 - 01.2021
- Admin and Accounts
- Greeting Patients
- Booking appointments for CPAP machine purchases and hire
- Booking appointments for CPAP machine accessories
- General Administration
- Stocking shelves and display as required
- Checking in stock arrival in XERO
- Reconciling account payments
- Arrange warranties for new CPAP machine purchases
- Ordering stock as required
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
- Proven ability to learn quickly and adapt to new situations
Education
MYOB Accounting Certificate (TAFE) MYOB Payroll Certificate - Accounting Technology And Bookkeeping
TAFE
Tafe Online03.2020
Certificate III - OHS
Tafe NSW
Tip Top Bakeries Gateshead11.2000
Disability Services - Disability Studies
The Learning House (House With No Steps)
Lambton NSW02.2014
Accounts
Quicken, Quick Books And Recon
Online 05.2016
Working With Children Check
Service NSW
03.2019
Skills
- Accounting Techniques
- File Organization
- Stores Inventory Control
- Booking and Diary Techniques
- Credit and Debt Card Processing
- Delivery Arrangements
- Dispute Mediation
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Engaging with Diverse Customers
- Goal-Driven
- Accessorizing
- Promotions
- Merchandising
- Sales
- Pricing
- Adaptable and Flexible
- Team Cooperation
- Special Orders
- Bagging Items
- People Skills
- Store Policies and Procedures
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
- Merchandising and Display
- Customer Service and Assistance
- Strong Communication and Interpersonal Skills
- Dressing Room Assistance
- Security Practices
- Returns and Exchanges
- Product Availability
- Meeting Sales Goals
- Accounting Techniques
- Team Goals
- Effective Customer Communication
- Positive Customer Engagement
- Computer Proficiency and Microsoft Office
- Suggestive Selling
- Product Presentation
- Sales Records Management
- Professional Relationships
- Customer Buying Habits
- Quality Assurance Standards
- Available Nights, Weekends and Holidays
- Sales Contracts
- Merchandise Recommendations
- Merchandise Alteration Estimates
- Persuasive Selling
- Register Opening and Closing
- Purchase Packaging
- Organizational Policies
- Formal Wear
- Fitting Room Support
- Inventory Management
- Display Merchandising
- Register Operations
- Plexis POS
- Marketing Strategies
- Clearance Preparation
- Signage Management
- Gift Wrapping
- Security Standards
- Customer Needs Assessments
- Loyalty Programs
- Rewards Programs
- Product Selection
- Cash Register Systems
- Apparel Sales
- Customer Inquiries
- Seasonal Displays
- Product Placement
- Customer Retention
- Cash Counting
- POS Inventory System Operation
- Customer Transactions
- Corrective Actions
- Consultative Sales Approach
- Customer Satisfaction
- Direct Sales
Walking, reading, cooking.
I enjoy a walk along the paths that are around my local area, or walking my 2 dogs along the Fernleigh Track also walking along the trails that are park of The Hunter Wetlands National Park
I enjoy reading a good book, or cooking and trying out new recipes.
Referees
Val Noake Office Manager Hunter Wetlands
Phone No
0417 228 639
Carol Bell CEO Edgeworth Neighbourhood Centre
02 49658406
Murray Kristie MAP Recruitment
0435 111 292
Kathy Brogan Accountant Tip Top Bakeries Newcastle (retired)
0499 472 076
Timeline
Administration Assistant/ Recptionist
Poly Pipe
08.2022 - 09.2022
Receptionist and Accounts Payable Support
Reliable Conveyor Belts
05.2022 - 09.2022
Retail Assistant, Administration and Stock Control
Smelly Cheese
03.2022 - 05.2022
Fashion Retail Assistant/Admin Support
Noni B Group
02.2022 - Current
Administration Support and Receptionist
Catholic Care
02.2021 - 04.2021
Receptionists and General
Hunter CPAP Warner’s Bay
01.2020 - 01.2021
Stores Administrator and Receptionist
Varley Group
02.2019 - 05.2019
Administration Support
Edgeworth Memorial Neighbourhood Centre
01.2019 - 01.2020
Administration Support Officer
Masterol Foods
01.2018 - 01.2019
Volunteer
Hunter Wetlands Centre
01.2018 - 04.2022
Accounts Administrator
LJW Concreting
01.1998 - Current
Customer Service Manager/Administrator
Tip Top Bakeries,
01.1992 - 01.2017
MYOB Accounting Certificate (TAFE) MYOB Payroll Certificate - Accounting Technology And Bookkeeping
TAFE
Certificate III - OHS
Tafe NSW
Disability Services - Disability Studies
The Learning House (House With No Steps)
Accounts
Quicken, Quick Books And Recon
Working With Children Check
Service NSW
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