Lynda Williams
Wallsend,NSW
Summary
I am an extremely organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals who is just looking for something to motivate and challenge me in my chosen position.
Overview
18
18
years of professional experience
Work History
Radiology Administration Manager
Alto Imaging
12.2012 - Current
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Answering and booking patient referrals both face to face and over the phone
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Manage approximately 150 calls and bookings along with emails and faxes for patient per day
Radiology Administration Manager
Muswellbrook Diagnostic Imaging
01.2006 - 01.2011
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Updated reports, managed accounts, and generated reports for company database.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Answering and booking patients both face to face and over the phone
Education
High School Diploma -
St Joseph's High School
Aberdeen, NSWSkills
- Process Improvements
- Systems Monitoring
- Human Resources Management
- Document Management
- Answering and booking of up to 170 calls per day
- Medical dictaphone typing
- Banking and reconciling
Affiliations
- Reading
- Walking
- Spending time with my beautiful dog
Timeline
Radiology Administration Manager
Alto Imaging
12.2012 - Current
Radiology Administration Manager
Muswellbrook Diagnostic Imaging
01.2006 - 01.2011
High School Diploma -
St Joseph's High School
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