Lyndal Linkin
230 Research Warrandyte Road, North Warrandyte,VIc
Summary
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Experienced with mortgage loan origination, financial analysis, and client advisement. Utilizes deep knowledge of lending guidelines and compliance to ensure smooth loan processing. Strong understanding of customer relationship management and market trends, driving successful loan closures.
Overview
9
9
years of professional experience
Work History
Elite Business Coach
LMG
07.2021 - 07.2022
- Assessed client progress regularly, adjusting coaching strategies as needed to maximize results over time.
- Developed comprehensive business plans for clients, resulting in improved overall performance and growth.
- Monitored and analyzed clients' progress, results and overall satisfaction to implement process improvement initiatives.
- Streamlined operational processes for increased efficiency after conducting thorough evaluations of existing workflows within client organizations.
- Identified areas of improvement within client organizations, providing actionable recommendations and guidance on implementation.
Finance Franchise Principal
LMG
04.2016 - 10.2021
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Aussie Home Loan Franchise Owner
Aussie Home Loans
07.2013 - 04.2016
- Adapted to rapidly changing industry trends by remaining knowledgeable about new products, technologies, and competitor offerings.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Generated revenues yearly and effectively capitalized on industry growth.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - Certificate IV Mortgage Broking
Institute of Finacial Sevices
Sydney05-2011
Bachelor of Commerce - Accounting
Deakin University
Burwood, VIC11-1994
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Negotiation
- Sales development
- Customer service-focused
- Analytical and critical thinking
- Product education
Timeline
Elite Business Coach
LMG
07.2021 - 07.2022
Finance Franchise Principal
LMG
04.2016 - 10.2021
Aussie Home Loan Franchise Owner
Aussie Home Loans
07.2013 - 04.2016
No Degree - Certificate IV Mortgage Broking
Institute of Finacial Sevices
Bachelor of Commerce - Accounting
Deakin University
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