Lyndon Tamou
Deception Bay,QLD
Summary
I've recently moved up to the sunshine coast area, specifically Deception Bay and I'm currently looking for work within the security department. I've been referred to as resiliant and reliable by past employers and I'm always willing to take criticism when needed. I'm 21 years old and ready to undergo any form of training, I look forward to working with you.
Overview
1
1
year of professional experience
Work History
Front of House Employee
KFC
Wilston, QLD
05.2023 - 01.2024
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Provided take-out services to customers who preferred to dine offsite.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Enforced safety protocols within the restaurant environment at all times.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Sustainability Steward
Howard Smith Wharves
Brisbane, QLD
08.2022 - 01.2023
- Ensured adherence to all sanitation policies and procedures for the kitchen area.
- Maintained a clean, safe, and organized work environment.
- Assisted with unloading delivery trucks and putting away stock.
- Removed trash from kitchen areas according to established procedures.
- Disposed of waste materials in designated containers per health regulations.
- Collected soiled linens from dining room tables for laundering purposes.
- Provided general assistance during catering events when required by management staff.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
- Sorted recyclable items from garbage and placed in recycling bins.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Effectively multitasked within fast-paced environment.
Education
Cert III Hospitality - Hospitality
TAFE
Toowoomba, QLD10-2021
High School Diploma -
Lockyer District High School
Gatton, QLD11-2020
Skills
- Strong Work Ethic
- Reservation Management
- Phone Etiquette
- Professional Appearance
- Complaint Handling
- Greeting guests
- Team Collaboration
- Staff Coordination
- Social Perceptiveness
Affiliations
- Discovering new areas and places to visit with friends or family
- Early morning walks
- Spending time with my dogs
- Spending time with friends either playing video games or in person
- Travelling to new places and meeting new people
Timeline
Front of House Employee
KFC
05.2023 - 01.2024
Sustainability Steward
Howard Smith Wharves
08.2022 - 01.2023
Cert III Hospitality - Hospitality
TAFE
High School Diploma -
Lockyer District High School
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