Lyndsey Gallager
Doubleview,WA
Summary
With over 10 years in the Disability Sector, mostly with Early Intervention Autism services, I am extremely passionate and dedicated to all children receiving the best start to life.
I believe that all children, regardless of their needs or abilities, should be made to feel welcomed and included in their early years care settings, whether that be playgroup, daycare or school.
I am extremely passionate about the Inclusion Project Coordinator role as I believe this role is a great opportunity to support inclusion in early years settings. I also think the opportunity to support families and staff within these settings is a big step towards a positive change in inclusive playgroup initiatives.
Having 10+ years experience in similar roles, I feel I would be an asset to your team and I would appreciate the opportunity to meet with you to discuss the role further.
I have decided to return to university this semester and will be studying a Bachelor of Social Work part time and feel like the knowledge and experience I will gain throughout my course will support me to excel in this role.
Thank you and I look forward to hearing from you.
Lyndsey Gallagher
Overview
12
12
years of professional experience
Work History
CycleStar Fitness Instructor
CycleBar Subiaco And CycleBar Currambine
02.2022 - Current
- Energetic and passionate indoor cycling fitness instructor
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximsing results.
- Helped clients reach fitness goals by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all members by modifying classes to accommodate varying skill levels and physical limitations.
Travel
02.2024 - 05.2024
General Manager
CycleBar Subiaco
06.2023 - 02.2024
- Managed employee reviews, training, and schedules
- Managed a diverse team of professionals, including instructors, sales team and administration staff, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Developed and maintained strong relationships with clients
- Managed customer complaints and resolution
- Marketing and promotion of studio - social media marketing and Grassroots
- Maximised efficiency by coaching and mentoring staff on industry practices, company procedures, and technology systems.
- Developed policies and procedures to streamline operations.
Senior Early Childhood Advisor
Autism Association Of Western Australia
01.2022 - 06.2023
- Oversaw the entire intake and enrolment process for families and clients new to Early Intervention Services.
- Met with families to provide Early Intervention centre tours and Early Intervention services discussions to determine if the therapy services provided by the Autism Association were appropriate for the needs of their child.
- After meeting families at tour, I would provide a detailed quote for the therapy services we discussed for their child and how they could best utilise their NDIS funding for therapy services.
- Preparing service agreements and discussing these with families.
- Facilitated our First Steps Playgroup at our Stratton venue for families of children who had recently been diagnosed with Autism, or their families were querying a possible Autism diagnosis. Providing families with information and strategies to support them to best support their child whilst also encouraging families to connect with other families who share similar experiences.
- Supported families through the NDIS application process through pre-planning meetings with the family to prepare them for their NDIS meeting.
- Accompanied families to their NDIS planning meeting, particularly if the family was vulnerable or needed support advocating for their child's therapy and funding needs.
- Line managed the Early Intervention Services Autism Advisor Team. Facilitated fortnightly Client Intake team meetings as well as regular individual meetings with Autism Advisors to ensure we were delivering a quality service and to give the Advisors an opportunity to discuss any concerns, queries or positive feedback.
- New family training for families whose child would be starting therapy services through the Autism Association. Preparing them for what to expect and discussing our Early Intervention Road Map. Answering any queries and addressing any concerns.
- Regular reporting of intake and enrolment data to the Director of Therapy and Clinical Services and the CEO.
Senior Operations Coordinator
Autism Association Of Western Australia
06.2021 - 01.2022
- Continued to oversee our Community Therapy Services program, including the scheduling of approx 150 clients therapy services.
- Training Coordinator - Training and ongoing assessment of new staff through our Training and Mentoring Program to ensure we were providing a high quality service to our clients, in line with best practice guidelines.
- Training Coordinator - "check-in" assessments of long term staff to ensure we were providing a high quality service to our clients, in line with best practice guidelines.
- Facilitated our First Steps Playgroup at our Stratton venue for families of children who had recently been diagnosed with Autism, or their families were querying a possible Autism diagnosis. Providing families with information and strategies to support them to best support their child whilst also encouraging families to connect with other families who share similar experiences.
- Supported families through the NDIS application process through pre-planning meetings with the family to prepare them for their NDIS meeting.
Operations Coordinator - Community Services
Autism Association Of Western Australia
05.2020 - 06.2021
- Oversaw the management and scheduling of our Early Intervention Community Services Program in which we provided therapy supports to approx 150 clients outwith our Early Intervention setting, mostly in home, school and some daycare settings.
- Collaborated with Centre Coordinators of each Autism Association hub to evaluate needs and optimise operational plans with regards to staffing.
- Developed and maintained strong relationships with schools in organising suitable therapy sessions for the clients school schedule, and maintaining open lines of communication.
- Developed and maintained strong relationships with families in organising suitable therapy sessions for the client and families schedule, and maintaining open lines of communication
Centre Coordinator
Autism Association Of Western Australia
01.2016 - 05.2020
- Oversaw the general running of our newly opened East Fremantle Autism Association hub, mostly supporting Early Intervention Services but would also support our School Aged Services and Adult Services Teams.
- Scheduling both individual and group therapy sessions for Early Intervention Services.
- Organised staffing for both individual and group therapy sessions.
- Line-managed a team of Senior Therapy Assistants and supported them with the day to day running of the centre.
- Facilitated regular team meetings to ensure the smooth running of the centre and give staff the opportunity to express and concerns, queries, positive feedback.
- Maintained a clean and inviting facility by coordinating regular cleaning schedules with staff
- Handled complex scheduling tasks for multiple rooms within the facility
- Managed event logistics, ensuring smooth operations and successful outcomes for all centre activities.
- Provided support to staff members through training and guidance on centre policies, procedures, and best practices.
Senior Therapy Assistant
Autism Association Of Western Australia
01.2014 - 12.2015
- Implemented individual client therapy sessions within an Early Intervention setting to support the development of children with Autism.
- Facilitated group therapy sessions within an Early Intervention Setting as a Group Leader. Directing, delegating and supporting the group support staff.
- Line management of a group of Therapy Assistants including supporting new Therapy Assistants through their initial training and mentoring programming and ongoing mentoring support upon completion of initial training.
- Collaborated with clinicians within our multidisciplinary team to tailor and develop individualised therapy plans to best support the needs of our clients
- Regular and thorough documentation of client progress
- Daily family feedback to the parents/carers of the clients I was supporting, including strategies used and how these could be implemented across other environments e.g. home, school etc.
- Client behaviour management using a Positive Behaviour Support approach.
- Additional duties as Positive Behaviour Support Team admin support - organising regular individual client Positive Behaviour Support Plan meetings, taking minutes and sending to clinicians and PBS Team for plan updates.
Therapy Assistant
Autism Association Of Western Australia
07.2012 - 12.2013
- Implemented individual client therapy sessions within an Early Intervention setting to support the development of children with Autism, whilst also supporting clients in group therapy sessions to support social skills
- Collaborated with clinicians within our multidisciplinary team to tailor and develop individualised therapy plans to best support the needs of our clients
- Regular and thorough documentation of client progress
- Daily family feedback to the parents/carers of the clients I was supporting, including strategies used and how these could be implemented across other environments e.g. home, school etc.
- Client behaviour management using a Positive Behaviour Support approach
Education
Bachelor of Arts - Bachelor of Social Work
Charles Sturt University
Wagga Wagga, NSW06.2028
High School Diploma -
Carine Senior High School
Carine, WA12.2006
Skills
- Highly experienced in supporting children with Autism and their families
- Developing and maintaining strong relationships with the clients and families I have supported over the years
- Staff management, providing feedback and conflict resolution
- Supporting families to advocated for the needs of their child/children and their family
- Can work well both individually and within a team environment
- Positive, energetic and enthusiastic in supporting families of children with additional needs
Hobbies
- Health and fitness
Timeline
Travel
02.2024 - 05.2024
General Manager
CycleBar Subiaco
06.2023 - 02.2024
CycleStar Fitness Instructor
CycleBar Subiaco And CycleBar Currambine
02.2022 - Current
Senior Early Childhood Advisor
Autism Association Of Western Australia
01.2022 - 06.2023
Senior Operations Coordinator
Autism Association Of Western Australia
06.2021 - 01.2022
Operations Coordinator - Community Services
Autism Association Of Western Australia
05.2020 - 06.2021
Centre Coordinator
Autism Association Of Western Australia
01.2016 - 05.2020
Senior Therapy Assistant
Autism Association Of Western Australia
01.2014 - 12.2015
Therapy Assistant
Autism Association Of Western Australia
07.2012 - 12.2013
Bachelor of Arts - Bachelor of Social Work
Charles Sturt University
High School Diploma -
Carine Senior High School
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