Lyndsey Greenwood
Perth
Summary
Dynamic Office Manager/Accounts with a proven track record at Family Inclusion Network WA Inc, excelling in financial reporting, payroll and event coordination.
I streamlined operations and enhanced budget management, resulting in significant cost savings and improved organisational efficiency.
Thorough team contributor with strong organisational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritising tasks and meeting deadlines.
Overview
35
35
years of professional experience
Work History
Office Manager/Accounts
Family Inclusion Network WA Inc
06.2013 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Processed payroll, timesheets and leave
- Reported to CEO and the Board with all financial statements.
- Reported to ATO and ACNC re governance
- Reported to Auditor
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Office Manager/Accounts Executive
Design & Cover Studio
01.1990 - Current
- All financials/invoicing/reporting for family business
Chiropractic Assistant
Peak Performance Chiropractic and Sports
04.2019 - 10.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Accounts Officer
Dunbar Services
10.2008 - 06.2013
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
- Accounts payable/receivable
- Payroll when needed
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Input financial data and produced reports using MYOB
- Credit control
Administration & Accounts Receivable Assistant
Swick Mining
01.2007 - 05.2008
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Accounts receivable
- Development of new software, running 2 systems in parallel for the trial with a high level of accuracy and efficiency
- Data entry/invoicing
- Calculating pays for field staff
Education
Certificate 111 in Business Administration - Business Administration/Accounts
AMA WA
Perth, WA03-2006
Skills
- Office management
- Organisational skills
- Financial reporting
- Report preparation
- Event coordination
- Database administration
- Payroll and budgeting
- Office administration
Timeline
Chiropractic Assistant
Peak Performance Chiropractic and Sports
04.2019 - 10.2023
Office Manager/Accounts
Family Inclusion Network WA Inc
06.2013 - Current
Accounts Officer
Dunbar Services
10.2008 - 06.2013
Administration & Accounts Receivable Assistant
Swick Mining
01.2007 - 05.2008
Office Manager/Accounts Executive
Design & Cover Studio
01.1990 - Current
Certificate 111 in Business Administration - Business Administration/Accounts
AMA WA
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