Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lynelle Trickey

Maryborough,VIC

Summary

Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings. Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

14
14
years of professional experience

Work History

Sales Agent

Barry Plant Real Estate
2019.12 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Property Manager

First National Real Estate
2016.01 - 2019.10
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Hospitality Worker

Maryborough Highland Society
2010.01 - 2016.09
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.

Education

Year 11 -

Maryborough Technical Collage
Maryborough, VIC

Skills

  • Client Relations
  • Customer Assistance
  • Sales Training
  • Technical Support
  • Resilience Under Pressure
  • Sales Presentations
  • Objection handling
  • Sales Strategies

Interests

Local football and Netball

Golf

Spending to with family and friends

Timeline

Sales Agent

Barry Plant Real Estate
2019.12 - Current

Property Manager

First National Real Estate
2016.01 - 2019.10

Hospitality Worker

Maryborough Highland Society
2010.01 - 2016.09

Year 11 -

Maryborough Technical Collage
Lynelle Trickey