Lyn is a hardworking library assistant, with skills in administrative and computer support, and helps keep the library functioning optimally by proactively helping patrons and solving problems, by supporting staff with any need, and by effectively managing any conflict situations. Lyn brings a passion for delivering exceptional client experiences, and has a track record of going above and beyond with every client interaction. Lyn can 'think outside the box' to provide solutions to problems. Lyn is a loyal and enthusiastic customer service professional, with the ability to communicate skillfully with all levels of stakeholders, from front line to executives, in fast-paced and high-pressure environments. Lyn has a passion for learning and development, and excelled as a training provider, developing innovative, industry-based learning experiences for young adults with a career in tourism in mind. Lyn offers experience in leading small teams, coaching, and motivating others. Lyn is a problem solver with a strong work ethic, who is skilled in a team or autonomous environment. Lyn has demonstrated her agility, flexibility, and strong transferable skill sets as she effectively transitioned into new industries and roles during the COVID period, having been significantly impacted by the downturn of the airline industry.