Lynette Clough
Palmerston,NT
Summary
Hard worker, reliable, trustworthy, mature aged worker looking to get back into the work force and become part of a team again.
Overview
18
18
years of professional experience
Work History
Retail Sales Assistant
Coolalinga News Agent
Coolalinga, NT
06.2012 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
- Located merchandise across various stores to address customer needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
Director - Aussie Snack Bar
Self Employed
Darwin, NT
03.2006 - 04.2011
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Established departmental performance goals and provided feedback for underperforming areas.
Education
High School Diploma -
Our Lady Help of Christian School
Lismore, NSWSkills
- Negotiation
- Positive Customer Engagement
- Building Customer Loyalty
- Brand representation
- Inventory and Stocking
- Sales expertise
- Reliable and Responsible
- Time Management
- Honest and Dependable
- Customer Service
Timeline
Retail Sales Assistant
Coolalinga News Agent
06.2012 - 01.2024
Director - Aussie Snack Bar
Self Employed
03.2006 - 04.2011
High School Diploma -
Our Lady Help of Christian School