Lynette D'Aprile
Palmview,QLD
Summary
Knowledgeable Administration Officer with solid foundation in regulatory compliance and risk management. Demonstrated ability to implement effective compliance programs and policies. Proven track record of leveraging analytical and problem-solving skills to ensure adherence to legal and regulatory requirements.
Overview
15
15
years of professional experience
Work History
Compliance Officer
Sunshine Coast Airport
10.2024 - 02.2026
- Supporting the accurate coordination and maintenance of all security and compliance register and associated systems, including Aviation Security Identification Card (ASIC), Visitors Identification Card (VIC), and security key systems
- Supporting the periodical reporting and auditing requirements of security and compliance related matters
- Providing administrative support to the security and compliance functions
- Maintaining documentations required to comply with the Civil Aviation Safety Authority compliance requirements in relation to airside driving authorisations (ADA), vehicle permits, etc.
- Coordinating and maintaining staff car parking requirements
- All other scope of works that fall within the terminal and security operations functions as deemed necessary
Dangerous Goods Operations and Compliance Coordinator
Bonza Airways
10.2023 - 04.2023
- On boarding all of Flight Crew
- Booking Captains and First Officers on courses in Fiji, Orlando and Los Angeles
- Ensuring all Boeing Certificates and AROC are current
- Booking their Dangerous Goods course, and all relevant courses are current
- Adhere to CASA regulations
- Obtaining all medical clearances for Captains and First Officers to operate aircraft
Cargo Agent
Latam Airway
11.2022 - 09.2023
- Taking bookings of Cargo over phone and via email
- Dealing with Dangerous Goods queries
- Bookings from Australia, New Zealand all over South America
- Dealing with Freight forwarders and public
- Bookings of Live animals
- General office administrative work
Dangerous Goods Operations and Compliance Coordinator
Qantas Airways
04.2021 - 01.2022
- Dangerous Good Certificate
- Dangerous Goods acceptance
- Ability to analyze, evaluate and appropriately problem solve diverse customer problems
- Reporting to CASA occurrences onboard aircraft in timely manner
- Approval to customers as to what they can carry onboard aircraft
- Ability to interpret and assess technical information
- Experience in risk or occurrence reporting
- Experience in preparing and managing documentation (agenda, minutes) for meetings and/or working groups
- Risk rating
- Experience in coordinating, maintaining and/or distributing documentation such as Manuals and Procedures
Health & Injury Coordinator
04.2018 - 01.2021
- Liaise with stakeholders both internal and external
- Liaise with treating doctors
- Developing Return to Work Plans
- Resolving sensitive matters in a timely manner
- Participate in quarterly meetings with external and internal Insurers
- Uploading Intelex Reports
Triage Team
01.2015 - 01.2018
- Providing generic administration and operational
- Triaging reports (e.g. Safety Hazards, ATSB, QPilots, and Injury Illness)
- Participating in Daily Occurrence Risk Assessment meetings (DORA) on daily basis
- Processing of Workers Compensation Payments in SIMS
- Assisting with special projects requested by stakeholders within Safety Service and QGSS
- Reporting of trends of injuries
Qantas International Freight
01.2011 - 01.2015
- Electronic Flight Mapping (EFM) documents not submitted to customs
- Preparing Air Waybills for Export and Import Flights
- Performing Dangerous Goods checks prior to flights
- Preparing and processing transhipment freight for both Domestic and International Flights
- Delivering and collecting documentation from International flights
- Assisting Australian Quarantine with queries on live animal's import/export, flower exporting/important, personal items and baggage
- Level 5 on front counter - where Level 5's did all money transactions, assisted staff with problem solving, as well as assisting customers with general queries
- Assisting with rostering - advising coordinators where best to utilize staff daily
- Dealing with Australian Quarantine with destructions of imports either unwanted or customers not wanting to pay duty on
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
St Mark's High
Swaziland South AfricaSkills
- Compliance monitoring
- Document review
- Data privacy
- Documentation review
- Compliance procedures
- Records management
- Document control
- Continuous improvement
- Employee relations
- Conflict management
Timeline
Compliance Officer
Sunshine Coast Airport
10.2024 - 02.2026
Dangerous Goods Operations and Compliance Coordinator
Bonza Airways
10.2023 - 04.2023
Cargo Agent
Latam Airway
11.2022 - 09.2023
Dangerous Goods Operations and Compliance Coordinator
Qantas Airways
04.2021 - 01.2022
Health & Injury Coordinator
04.2018 - 01.2021
Triage Team
01.2015 - 01.2018
Qantas International Freight
01.2011 - 01.2015
High School Diploma -
St Mark's High