Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
37
37
years of professional experience
Work History
Retail Sales Consultant
Bernina Sewing Centre
Chatswood, NSW
06.1988 - 07.2022
Enabled machine sales and delivered expert sewing machine instruction, cultivating strong repeat business through outstanding customer service.
Maintained a clean and welcoming shop environment, taught sewing machine lessons, and enhanced customer engagement through personalised service.
Provided tailored advice and ongoing support to customers, ensuring their needs were met while fostering long-term relationships.
Delivered expert guidance in sewing machine sales, leveraging 20+ years of retail experience to meet customer needs and drive satisfaction.
Reconciled daily cash till to ensure accurate financial records and compliance.
Monitored stock levels to maintain product availability and support sales operations.
Ensured inventory readiness by verifying stock availability to meet customer demands.
Principal Costume Maker
Sydney Costume Workshor
Leichhardt, NSW
01.2012 - 05.2025
Created costumes for acclaimed productions, including Aladdin, I made the Genies costumes; Harry Potter, I made Hagrid's costume and Moulin Rouge, I made 90% of Satine's costumes demonstrating over ten years of quality expertise.
Worked alongside designers and specialists to fulfill creative goals while ensuring artistic integrity.
Employed advanced technical skills to create high-quality costumes that enhanced major theatrical performances.
Education
Diploma of Theatre Costume -
Ultimo TAFE
Ultimo, NSW
12-2011
Skills
Sales techniques
Customer service
Team collaboration
Creative problem solving
Time management
Client relationship management
Friendly, positive attitude
Flexible and adaptable
Affiliations
I live adjacent to the Hawkesbury River and enjoy activities such as kayaking and paddleboarding
I completed the overnight Bridge to Bridge in my kayak of 110km in 16.5 hours