Lynette Peel
Morphett Vale,SA
Summary
Proven security professional with extensive experience at Adelaide Entertainment Centre, adept in emergency response and superior customer service. Skilled in threat assessment and conflict de-escalation, demonstrating a commitment to enhancing safety protocols and reducing incident response times. A reliable team player, recognized for exceptional report writing and keen observation skills, contributing to a safer environment for all. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
28
28
years of professional experience
Work History
Security Officer
Adelaide Entertainment Centre
10.2009 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Warehouse Picker
Symbion
07.2012 - 07.2024
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Organized warehouse shelves and racks to maximize space utilization.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
- Expedited customer orders, working closely with shipping department to ensure timely delivery.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Maximized storage space utilization through careful organization of products on shelves and racks.
- Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
- Supported warehouse operations by participating in cross-functional teams for process improvements.
- Collaborated with inventory control team for accurate stock levels and proper storage of goods.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Safely and securely loaded items to prevent damage during transport.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Created and enforced detailed organization processes to increase quality and service standards.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Stocked shelves to match planogram images and instructions.
- Managed timely and effective replacement of damaged or missing products.
- Prepared and checked outbound shipments for accuracy.
- Stocked designated items on shelves, end caps and displays.
- Worked with customers to pack items according to specific desires and requirements.
- Supervised and trained new staff in performing census.
Hospital Security Officer
ACG, Spotless
07.2010 - 02.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
- Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.
- Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
- Mentored junior security officers, sharing knowledge and experiences that resulted in a more effective and cohesive team.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Factory Line Worker
Mitsubishi Motors
03.1996 - 03.2008
- Enhanced workplace safety by adhering to company guidelines, participating in training sessions, and reporting hazards immediately.
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
- Consistently met or exceeded individual performance targets, contributing to overall team success in achieving factory goals.
- Upheld strict cleanliness standards on the factory floor by regularly disposing of waste materials properly and keeping work areas tidy.
- Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
- Contributed to a positive work environment by assisting coworkers when needed and maintaining open communication with supervisors.
- Maintained high product quality standards through thorough inspection of finished goods and immediate correction of defects.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
- Operated various machinery proficiently, resulting in consistent product output while minimizing waste.
- Assisted with training new hires on factory procedures and equipment, ensuring a smooth onboarding process for all team members.
- Increased production efficiency by streamlining assembly line processes and identifying areas for improvement.
- Suggested improvements to warehouse layout for better workflow optimization, leading to increased productivity among team members.
- Participated in continuous improvement initiatives, providing feedback to supervisors regarding potential process enhancements.
- Followed protocols to enhance protection and maintain safe work environment.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Documented production data and output to enable tracking history and maintain accurate records.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Utilized safety devices and procedures to protect personnel and equipment.
- Managed inventory of parts and components.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Monitored production processes to identify and address potential issues.
- Generated and maintained accurate production records.
- Developed and implemented process improvement strategies.
- Investigated and resolved production issues.
- Collaborated with engineering teams to improve production efficiency.
Hospitality Worker
O'Laughlin Caterers
08.2004 - 09.2006
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff members on proper customer service and hospitality policies.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Enhanced safety protocols, ensuring secure environment for both guests and staff.
- Adapted to diverse customer needs, providing personalized service that exceeded expectations.
- Improved guest satisfaction by providing prompt and courteous service.
Education
High School Diploma -
Pt Lincoln High
Port Lincoln, SA11.1999
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Superior customer service
- Emergency Response
- Access Control
- Relationship building and management
- Security Screenings
- Conflict de-escalation
- Conflict resolution techniques
- Threat Assessment
- Threat Management
- Stationary surveillance
- Metal detector operation
- Emergency Management
- Crime prevention methods
- Workplace Safety
- Reliability
- Punctuality
- Security procedures knowledge
- First Aid Certified
- ID Verification
- Emergency awareness
- Event security
- Keen observer
- De-Escalation Techniques
- English fluency
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Adaptable and Flexible
- CPR Certified
- Attentive and Observant
- Visitor screening
Timeline
Warehouse Picker
Symbion
07.2012 - 07.2024
Hospital Security Officer
ACG, Spotless
07.2010 - 02.2011
Security Officer
Adelaide Entertainment Centre
10.2009 - Current
Hospitality Worker
O'Laughlin Caterers
08.2004 - 09.2006
Factory Line Worker
Mitsubishi Motors
03.1996 - 03.2008
High School Diploma -
Pt Lincoln High
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