Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Lynn Clifford

Hamilton,NSW

Summary

Commercially minded and adept Sales Consultant with excellent track record in Pharmaceutical & Medical Device sales regionally & nationally, coupled with a long healthcare background in Nursing. Results-oriented individual engages with customers to help establish rapport. Maximising lead conversion to increase sales revenue and expand client base. Proven track record of building customer relationships and successfully driving rapid product uptake within accounts . Committed to delivering exceptional customer service and exceeding individual and corporate sales goals.

Overview

33
33
years of professional experience

Work History

ACCOUNT MANAGER FACIAL AESTHETICS

ABBVIE
01.2023 - Current
  • Drive sales of product portfolio; account management and new business development, partnering with clients and industry stakeholders to build their business and drive sales
  • Planning, executing and analysing sales calls, Monthly business reporting including action plans, new business updates & monthly forecasting, Daily data entry, reporting and maintaining electronic database, Weekly metrics monitoring & reporting, Presenting to colleagues at regional & national sales
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

TERRITORY MANAGER – HOSPITAL

MOLNLYCKE Australia
07.2019 - 12.2023
  • Identify and develop business opportunities within targeted accounts to maximise sales and contribution growthManaged over [Number] accounts within [Location] territory.
  • Liaising with surgeons & Nurse Practitioners on broad product range, Supporting Clinical Nurse Consultants and Clinical Educators on product uptake and instructional use of products
  • In theatre guidance & direction on device application & technique
  • Organising Customer Meetings with Key Note Speakers, Negotiating hospital consignment & tender processes with Surgeons, Purchasing staff & Hospital administration,
  • Identifying growth opportunities & positioning products to meet needs & grow my business
  • Providing excellent customer service in all areas including technical support, clinical information & administrative aspects
  • Presenting product & business aspects to internal & external customers in both large formal presentations & individual meetings
  • Preparing annual business plan and quarterly up dates, Monthly business reporting including action plans, new business updates & monthly forecasting
  • Managed over [Number] accounts within [Location] territory.

TERRITORY BUSINESS MANAGER – HOSPITAL, AGED CARE, COMMUNITY

HARTMANN Australia
10.2018 - 06.2019
  • Achieving account sales objectives through effective management of contract agreements with hospital, aged care and community providers

TERRITORY BUSINESS MANAGER – HOSPITAL

HARTMANN Australia
05.2008 - 06.2019
  • Negotiating hospital consignment and tender processes with NSW Health Procurement, Hospital Administration, Surgeons, Medical Specialists and Purchasing Officers
  • Drive product use at hospital and facility level through daily sales interactions and delivery of wound product education,
  • Daily CRM entry and reporting, Identifying growth opportunities & focus on lead conversions,
  • Providing excellent customer service in all areas including technical support, clinical information & administrative aspects,
  • Presenting product & business aspects to internal & external customers in both large formal presentations & individual meetings
  • Improved team performance by conducting regular coaching sessions and sharing best practices among members.

OCCUPATIONAL HEALTH & SAFETY CONSULTANT

AW Workwise
03.2003 - 01.2008

CONSULTANT

Safety System Management
11.2001 - 02.2003

OCCUPATIONAL HEALTH & SAFETY MANAGER

Anglican Care Aged Care Facility
01.1998 - 10.2001

REGISTERED NURSE

Lingard Private Hospital
01.1996 - 01.1998

REGISTERED NURSE

HMS Personnel Services/ BNA Personnel Services
01.1995 - 01.1996

REGISTERED NURSE

Royal Prince Alfred Hospital
01.1991 - 01.1995

Education

Graduate Diploma Occupational Health And Safety -

University of Newcastle
Newcastle, NSW
11.1997

Diploma of Applied Science - Nursing - Nursing

University of Newcastle
Newcastle, NSW
11.1990

Skills

  • Demonstrated organisational and planning ability
  • Problem solving skills
  • Well-developed business acumen
  • Proven capacity to understand and articulate clinical product knowledge
  • Ability to plan, prioritise and achieve performance goals on both team and individual basis
  • Excellent time management skills with regular achievement of productivity targets
  • Data analysis and reporting
  • Research Skills
  • Presentation skills
  • Computer literacy
  • Well-developed communication skills with the ability to quickly establish and maintain a rapport with key clients
  • Demonstrated team orientated mindset by actively contributing and cooperating with cross functional teams
  • Customer Relationship Management (CRM)

Accomplishments

  • Currently achieving 2024 Sales Targets at Abbvie
  • Advanced to Team Leader for Corporate Group Training events at Allergan
  • Secured a national formulary product contract with Genesis Care at Molnlycke
  • Consistently achieved territory sales targets from Sept 2019 to 2023 at Molnlyke
  • Selected as the NSW team representative for new launch products at Molnylcke
  • Secured Area Health contracts for wound care in 3 Local Health District in NSW at Molnlycke
  • Ranked first nationally in 2018 at HARTMANN for focus products from a sales team of eight
  • Ranked number one for hospital product sales nationally 2014 – 2016 from sales team of eight
  • Achieved Level 2 of Sales Competency Assessment Program meeting all criteria for Senior Business Consultant
  • Completed Enlighten Leadership Sales Program to become Sales Mentor for NSW Sales Team
  • Selected as NSW Team Representative on Campaign Working Group – a cross functional team ( Marketing, Sales, Clinical), successfully designing & implementing national sales tool
  • Secured 12 month OHS training contract agreement Anglican Care Booragul

References

To be supplied on request

Timeline

ACCOUNT MANAGER FACIAL AESTHETICS

ABBVIE
01.2023 - Current

TERRITORY MANAGER – HOSPITAL

MOLNLYCKE Australia
07.2019 - 12.2023

TERRITORY BUSINESS MANAGER – HOSPITAL, AGED CARE, COMMUNITY

HARTMANN Australia
10.2018 - 06.2019

TERRITORY BUSINESS MANAGER – HOSPITAL

HARTMANN Australia
05.2008 - 06.2019

OCCUPATIONAL HEALTH & SAFETY CONSULTANT

AW Workwise
03.2003 - 01.2008

CONSULTANT

Safety System Management
11.2001 - 02.2003

OCCUPATIONAL HEALTH & SAFETY MANAGER

Anglican Care Aged Care Facility
01.1998 - 10.2001

REGISTERED NURSE

Lingard Private Hospital
01.1996 - 01.1998

REGISTERED NURSE

HMS Personnel Services/ BNA Personnel Services
01.1995 - 01.1996

REGISTERED NURSE

Royal Prince Alfred Hospital
01.1991 - 01.1995

Graduate Diploma Occupational Health And Safety -

University of Newcastle

Diploma of Applied Science - Nursing - Nursing

University of Newcastle
Lynn Clifford