Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
84
Lynn Hepburn

Lynn Hepburn

Clifton Grove

Overview

32
32
years of professional experience

Work History

Home Maker

01.2001 - Current
  • Left workforce to look after elderly parents, unwell husband and grandchild.

Housewife - Immigrated 1992

My Family!
10.1992 - Current

Receptionist

Clear Skincare Clinics
08.2023 - 05.2024
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to relevant specialist
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately balancing same at day end summary and closedown
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced office efficiency by performing timeous filing of client session reports, recording of client information.
  • Corresponded with clients through telephone,
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing front office product inventory
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Managed the appointment "book" by proficient use of the Zanoti computer programme
  • Played an instrumental role in maintaining a clean work environment by coordinating treatment room cleanliness and restocking of essential supplies.
  • Organized, maintained and updated information in computer database.

Riding for the disabled

Orange, NSW
01.2016 - 01.2018
  • Support of families dealing with disability
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility

Knox Grammar Clothing shop

Wahroonga, Sydney
01.1995 - 01.2001
  • Manager
  • Stock take and ordering
  • Maintained a strong, professional relationship with parents,
  • Planning, preparing for workdays and staffing
  • Managing queries and complaints
  • Attending to Administrative duties and managing cashflow

Education

St Pious Convent
East London South Africa

Skills

  • Excellent time management
  • Happy personality
  • Critical thinker
  • Professional
  • Active and quick learner
  • Take initiative frequently
  • Communicator
  • Organization skills
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling appointments
  • Administrative Support
  • Professional Demeanor

Hobbies and Interests

  • Fashion
  • Gardening
  • Cooking
  • Interior decorating
  • Animals and Family

Timeline

Receptionist

Clear Skincare Clinics
08.2023 - 05.2024

Riding for the disabled

Orange, NSW
01.2016 - 01.2018

Home Maker

01.2001 - Current

Knox Grammar Clothing shop

Wahroonga, Sydney
01.1995 - 01.2001

Housewife - Immigrated 1992

My Family!
10.1992 - Current

St Pious Convent

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Lynn Hepburn