LYNN PHAM
Abbotsford,VIC
Summary
Adept at enhancing customer experiences and fostering a positive workplace, I leveraged my language skills and multitasking abilities at Teppanyaki Inn to resolve complaints efficiently, ensuring seamless service coordination. My teamwork and excellent communication have consistently improved guest satisfaction and operational success, showcasing a results-driven approach with a focus on achievements.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Teppanyaki Inn
02.2024 - Current
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Front of House Staff Member
Anh Anh Restaurant
02.2023 - Current
- Established a welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Personal Support Worker
Personal Employer
02.2022 - 12.2023
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and well-being.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Associate of Science - Health Sciences
Torrens University Australia
Melbourne, VIC12.2022
BBA - Business
Torrens University Australia
Melbourne, VIC12.2025
Skills
- Language skills
- Multitasking Abilities
- Teamwork and Collaboration
- Excellent Communication
- Time Management
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Front of House Staff Member
Teppanyaki Inn
02.2024 - Current
Front of House Staff Member
Anh Anh Restaurant
02.2023 - Current
Personal Support Worker
Personal Employer
02.2022 - 12.2023
Associate of Science - Health Sciences
Torrens University Australia
BBA - Business
Torrens University Australia
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