Lynndel Oui
Bowen,QLD
Summary
Developed leadership and organizational skills in fast-paced catering environment, now seeking to transition into new field. Demonstrated ability to manage teams, coordinate events, and ensure high-quality service. Eager to apply these transferable skills to new and challenging environment. Offering strong foundation in leadership and team coordination, ready to learn and develop in catering supervision environment. Brings ability to quickly adapt to new processes and understanding of food safety regulations and event logistics. Ready to use and develop leadership and organizational skills in role.
Overview
34
34
years of professional experience
Work History
Supervisor - Catering
Pizza Hut
11.2023 - Current
- Collaborated with sales team to create customized menu options for diverse clientele, ensuring repeat business.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
- Incorporated innovative culinary trends into menus, keeping offerings fresh and appealing to discerning clients.
- Ensured compliance with health department regulations, maintaining a clean, safe working environment for all staff members.
Disability Service Coordinator
Palm Island Community Company
03.2011 - 10.2015
- Fostered a positive team environment among colleagues by actively participating in staff meetings and collaborating on shared goals.
- Supported clients in navigating complex benefits programs, resulting in greater financial stability for the individuals served.
- Streamlined service delivery for individuals with disabilities through thorough assessments and personalized care plans.
- Enhanced client satisfaction by promptly addressing concerns and coordinating appropriate services.
Disability Support Worker
Assistance Age Care And Disabilities
01.2009 - 01.2011
Head Cook
Congress Drug And Alcohol Rehabilitation Centre
01.2004 - 01.2009
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Housekeeping Room Attendant
Town Lodge Motel
01.2007 - 01.2008
Aged Care Worker
Palm Island Shire Council
07.2004 - 01.2006
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Motel Manager
Palm Island Shire Council
01.2001 - 01.2003
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
Cashier Assistant
Palm Island Retail Store
01.2000 - 01.2003
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Housekeeping Room Attendant
Aquarius On The Strand
06.1997 - 01.1998
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Cleaner
Coles Supermarket
01.1991 - 01.1994
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Education
Certificate II - Hospitality (kitchen Operations)
TAFE QLD
QLD01.2008
Housekeeping And Front Office/Receptions -
The Hospitality Training Company Australia
Townsville, QLD07.1997
Year 8 To 12 -
Ingham State High School
Ingham, QLD10.1994
Year 1 To Year 7 -
Ingham State School
Ingham, QLD11.1988
Skills
- Menu supervision
- Order documentation
- Food and beverage costing
- Kitchen staff leadership
- Attendance oversight
- Staff leadership
- Staff supervision
- Hygiene standards
- Food safety
Work Reference
Mrs Vicki Ashton 0418187171
Pizza Hut
Manger / Owner
Ms Narelle Gleesen (07) 44214300
Manger
Palm Island Community company
Mrs Pam Barry (07) 4770117
Manger
Palm Island Retail store
Personal Referees
Ms Rickie-lee Jones
0402771018
Ms Jillian Speziali
0411189779
Mr John Henderson
0428542508
Timeline
Supervisor - Catering
Pizza Hut
11.2023 - Current
Disability Service Coordinator
Palm Island Community Company
03.2011 - 10.2015
Disability Support Worker
Assistance Age Care And Disabilities
01.2009 - 01.2011
Housekeeping Room Attendant
Town Lodge Motel
01.2007 - 01.2008
Aged Care Worker
Palm Island Shire Council
07.2004 - 01.2006
Head Cook
Congress Drug And Alcohol Rehabilitation Centre
01.2004 - 01.2009
Motel Manager
Palm Island Shire Council
01.2001 - 01.2003
Cashier Assistant
Palm Island Retail Store
01.2000 - 01.2003
Housekeeping Room Attendant
Aquarius On The Strand
06.1997 - 01.1998
Cleaner
Coles Supermarket
01.1991 - 01.1994
Certificate II - Hospitality (kitchen Operations)
TAFE QLD
Housekeeping And Front Office/Receptions -
The Hospitality Training Company Australia
Year 8 To 12 -
Ingham State High School
Year 1 To Year 7 -
Ingham State School
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