Lynne West
Narre Warren North,VIC
Summary
Results-driven Nurse Manager with expertise in clinical leadership, governance, and multidisciplinary care coordination. Committed to enhancing patient outcomes through strategic planning and team empowerment.
Overview
23
23
years of professional experience
Work History
Nurse Manager
Monash Health
Berwick, Victoria
03.2023 - Current
- Provide high-level clinical leadership and operational oversight to ensure excellence in patient care delivery and workforce performance.
- Champion a culture of accountability, professionalism, and continuous improvement through visible, values-based leadership.
- Set and communicate clear clinical, behavioural, and performance expectations aligned with organisational goals and regulatory standards.
- Role model nursing excellence, fostering a culture of innovation, collaboration, and evidence-based practice.
- Inspire and empower individuals and teams to achieve strategic objectives, service targets, and professional development goals.
- Navigate complex and sensitive issues with diplomacy, demonstrating advanced skills in negotiation, conflict resolution, and stakeholder engagement.
- Lead compliance with national safety and quality standards, driving initiatives that enhance patient outcomes and mitigate clinical risk.
- Strategically manage risk across clinical and operational domains, implementing systems to prevent harm and promote safety for consumers and staff.
- Drive financial stewardship by identifying and implementing cost-effective strategies across service areas under leadership.
- Oversee asset management, ensuring timely action on equipment repairs, replacements, and deficiencies to support service continuity.
- Ensure consumer feedback and complaints are escalated and resolved in accordance with governance frameworks and policy.
- Provide expert input into the development, review, and implementation of nursing policies, procedures, and clinical guidelines.
- Lead and be accountable for strategic portfolios and projects, delivering measurable improvements in service delivery and workforce capability.
- Monitor, evaluate, and reflect on performance metrics to inform decision-making and drive continuous improvement across units and wards.
Acting Director of Clinical Services
Neerim Health
Neerim South, Victoria
01.2023 - 03.2023
- Responsible for the overall management and functioning of clinical services, including the operating theatre, hospital, and aged care services.
- Focused on the development, implementation, and evaluation of clinical programs and services.
- Ensured that clinical staff were properly trained, and provided high-quality patient care.
- Developed effective partnerships to improve services and outcomes, supporting the community.
- Participated in committees related to healthcare regulations, accreditation processes, and quality improvement initiatives.
- Represented the organization at various professional meetings or conferences related to healthcare industry topics.
- Engaged with other members of community at local events by answering questions and giving informative presentations.
Nurse Manager Aged Care, Community & Acute DDON
Neerim Health
Neerim South, Victoria
09.2022 - 01.2023
- Experienced in overseeing managed sub-acute hospital and residential beds, short-term restorative care, and transitional programs.
- Skilled at leading multidisciplinary teams—nurses, caregivers, lifestyle coordinators, and allied health professionals—with strong knowledge of aged care funding and accreditation.
- Demonstrated leadership in human resources, finance, administration, and nursing.
- Oversaw daily nursing operations and ensured compliance with healthcare regulations.
- Promoted a positive work environment through effective communication with staff members.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
Nurse Manager
West Gippsland Healthcare Group, Cooinda Lodge
Warragul, Victoria
11.2021 - 09.2022
- Served as a clinical and operational leader for nursing, administration, care, and lifestyle staff.
- Managed recruitment, retention, and performance in line with policies and legislation.
- Resolved complex issues, guided organizational change, and communicated effectively with internal and external stakeholders.
- Supported, implemented, and evaluated care alongside the multidisciplinary team, patients, and their representatives.
Care Coordinator
West Gippsland Healthcare Group, Cooinda Lodge
Warragul, Victori
03.2021 - 11.2021
- Developed care plans in collaboration with multidisciplinary teams, and in accordance with AN-ACC.
- Facilitated referrals to specialists and community resources as needed.
- Attended meetings with families and other members of the interdisciplinary team to discuss consumer progress.
- Ensured compliance with the Aged Care Act of 1997 and regulations related to healthcare service provision.
- Participated in clinical reviews and audits for quality improvement by funding sources, or regulatory agencies.
- Conducted an assessment and understood consumer goals and preferences.
- Develop, plan and manage processes to access, improve and maintain care, managment, clinical, educational and support activies impacting consumer care.
Professional Officer
Australian Nursing and Midwifery Federation (Victorian Branch)
Melbourne, Victoria
09.2017 - 2021
- Conducted research to gather relevant information for project initiatives.
- Provide professional advice and assistance in relation to the Victorian nursing, midwifery workforce, and health service sector.
- Monitor and engage with key stakeholders, and participate in committees and forums related to the delivery and practice of nurses and midwives.
- Develop policies, position statements, and guidelines relating to public health.
- Write submissions and participate in consultations with the Department of Health and key stakeholders to influence nursing and midwifery professional interests.
- Assist and represent nurses and midwives involved in AHPRA/NMBA notifications, and compliance with conditions regarding professional practice and conduct.
Industrial Relations Organiser
Australian Nursing and Midwifery Federation (Victorian Branch)
Melbourne, Victoria
05.2011 - 09.2017
- Provide assistance and support to members in relation to workplace and individual issues.
- Represent members in industrial and professional issues.
- Consult with employers in industrial and professional matters that involve employee entitlements, professional practice, industrial disputes that involve individuals or groups of members.
Registered Nurse
Monash Health
Dandenong, Victoria
01.2007 - 05.2011
- Completed graduate program in emergency and surgical ward.
- Career Development Year in Emergency.
- Developed skills and knowledge to work as a resuscitation and triage nurse.
Enrolled Nurse
Monash Health
Clayton, Victoria
11.2002 - 01.2007
- Specialized in respiratory and cardiothoracics.
- Worked within the scope of practice as an enrolled nurse.
- Educated patients and families on health management and post-care instructions.
- Collaborated with multidisciplinary teams to develop care plans for patients.
Education
Graduate Certificate - Public Health
Australian Catholic University
Melbourne06-2018
Bachelor - Nursing
Monash University
Frankston, VIC10-2006
Certificate IV - Nursing
Care Training Australia
Carnegie, VIC11-2002
Skills
- Clinical leadership
- Clinical governance
- Multidisciplinary care coordination
- Care coordination
- Risk management
- Compliance assurance
- Policy development
- Stakeholder engagement
Accomplishments
- Quality Star Award 2023 for excellent experiences, Monash Health
Affiliations
- Passion for sustainability by growing one's own vegetables, fruits, and having chickens
- Currently renovating our home
Timeline
Nurse Manager
Monash Health
03.2023 - Current
Acting Director of Clinical Services
Neerim Health
01.2023 - 03.2023
Nurse Manager Aged Care, Community & Acute DDON
Neerim Health
09.2022 - 01.2023
Nurse Manager
West Gippsland Healthcare Group, Cooinda Lodge
11.2021 - 09.2022
Care Coordinator
West Gippsland Healthcare Group, Cooinda Lodge
03.2021 - 11.2021
Professional Officer
Australian Nursing and Midwifery Federation (Victorian Branch)
09.2017 - 2021
Industrial Relations Organiser
Australian Nursing and Midwifery Federation (Victorian Branch)
05.2011 - 09.2017
Registered Nurse
Monash Health
01.2007 - 05.2011
Enrolled Nurse
Monash Health
11.2002 - 01.2007
Graduate Certificate - Public Health
Australian Catholic University
Bachelor - Nursing
Monash University
Certificate IV - Nursing
Care Training Australia