Lysa Churchley
Ellenbrook,WA
Summary
Dynamic professional with a proven track record in enhancing client well-being and achieving significant outcomes, as a self-employed Counsellor and Clinical Hypnotherapist. Expert in client records management and empathy development, successfully increasing client satisfaction and retention. Skilled in leveraging treatment planning and personal development sessions to facilitate life transitions and improve mental health. Insightful Mental Health Counsellor familiar with mindfulness and depression treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy.
Overview
25
25
years of professional experience
Work History
Counsellor
Self
08.2022 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Certified Clinical Hypnotherapist
Self
03.2020 - Current
- Enhanced client well-being by utilizing advanced hypnotherapy techniques and creating personalized treatment plans.
- Maintained detailed records of client progress, ensuring continuity of care and tracking overall success rates.
- Assisted clients in overcoming phobias, anxiety, and stress by employing tailored hypnotic suggestions and guided imagery techniques.
- Established trust with clients through compassionate listening and effective communication, leading to successful therapy sessions.
- Developed customized audio recordings for clients to use at home as reinforcement between sessions.
- Improved client self-awareness, enabling them to identify the root causes of their issues and develop coping strategies.
- Continuously expanded knowledge of current hypnotherapy practices through professional development courses and networking events.
- Incorporated mindfulness exercises into therapy sessions, enhancing client focus and relaxation during hypnosis treatments.
- Utilized regression therapy methods to help clients address unresolved trauma, promoting emotional healing and resilience.
- Conducted group hypnosis sessions for stress management, resulting in improved mental health for participants.
Senior Medical Receptionist
Midland Swan Valley Eye Clinic
11.2022 - 06.2024
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Maintained inventory of office supplies for smooth daily operations while minimizing unnecessary expenses through strategic purchasing decisions.
- Collaborated closely with billing department to resolve discrepancies, contributing to improved financial accuracy.
- Organized flexible payment plans for uninsured or underinsured patients, fostering a supportive and inclusive clinic environment.
- Assisted in updating practice management software, leading to more streamlined data entry and record-keeping procedures.
- Spearheaded training initiatives for new reception staff, promoting a consistent level of service quality across the team.
- Helped patients complete necessary medical forms and documentation.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Remedial Massage Therapist
Self
08.1999 - 05.2013
- Supported injury recovery for athletes, implementing targeted sports massage therapies.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
- Utilized trigger point therapy and myofascial release techniques to address clients specific pain points, contributing to improved mobility and pain reduction.
- Increased repeat clientele with personalized care plans and consistent follow-up communications.
- Enhanced clients well-being by applying various remedial massage techniques, including Swedish and deep tissue massages.
- Increased client referrals through outstanding service and results, fostering a reputation for excellence within the local community.
- Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
- Developed strong relationships with local businesses for mutually beneficial cross-promotion opportunities.
- Assisted in marketing efforts to increase brand awareness within the local community, participating in events such as health fairs and workshops.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Education
Clinical Hypnotherapy
Inspired Results
Bunbury, WA09.2020
Clinical Counselling
ACCPC
South Africa06.2020
Remedial Massage
Stellenbosch University
Cape Town , South Africa05.1996
Skills
- Building rapport
- Personal Development Sessions
- Behavior monitoring
- Client Records Management
- Treatment Planning
- Empathy Development
- Client Needs Assessment
- Life Transitions
- Successful hypnotherapist
- Time Management
- Decision-Making
- Documentation And Reporting
Accomplishments
Hold monthly Womens' Circles and annual retreats - a variety of subjects and content such as female health education, spiritual and community connection, mindful practices such as meditations and Yoga
Timeline
Senior Medical Receptionist
Midland Swan Valley Eye Clinic
11.2022 - 06.2024
Counsellor
Self
08.2022 - Current
Certified Clinical Hypnotherapist
Self
03.2020 - Current
Remedial Massage Therapist
Self
08.1999 - 05.2013
Clinical Hypnotherapy
Inspired Results
Clinical Counselling
ACCPC
Remedial Massage
Stellenbosch University
Similar Profiles
Stephanie FlemmingStephanie Flemming
Homemaker at SelfHomemaker at Self
Benedetta ValloneBenedetta Vallone
Portrait Photographer at SelfPortrait Photographer at Self
Jessica PaceJessica Pace
Home Educator at SelfHome Educator at Self