M Atiqure Rahman
Pakenham,VIC
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager
Little Ray Of Sunshine
09.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Assistant Manager
Gardiner And Field
05.2018 - 09.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Advanced Diploma - Accounting
TAFE Bankstown
Bankstown, NSW12.2008
Skills
- Issue and Conflict Resolution
- Food and Beverage Management
- Managing Terminations
- Managing Props
- Strategic Planning
- Employee Coaching and Motivation
- Supplier Relations
- Overseeing Employees
- Budgeting and Resource Management
- Managing Scenes
- Complex Problem-Solving
- Human Resource Management
- P&L Oversight
- Timelines and Milestones
Timeline
Manager
Little Ray Of Sunshine
09.2020 - Current
Assistant Manager
Gardiner And Field
05.2018 - 09.2020
Advanced Diploma - Accounting
TAFE Bankstown
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