Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Timeline
Generic

Madeleine Hayward

Nords Wharf,NSW

Summary

I am a student with exceptional social skills, communication abilities and a customer service background. I'm dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members and proactively address issues, and I strive to create a welcoming work environment.

Overview

1
1
year of professional experience

Work History

Food Service Worker

Cold Rock Ice Creamery
02.2021 - 06.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Processed customer payments and balanced cash drawers.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

High School Diploma -

Swansea High School
Caves Beach, NSW
09.2024

Primary Education -

Nords Wharf Public School
Nords Wharf, NSW
11.2018

Primary Education -

Dolbadarn Primary School
Llanberis, North Wales
11.2017

Skills

  • Food Storage
  • Inventory Control
  • Customer Service
  • Food Assembly
  • Positive Attitude
  • Friendly and Outgoing
  • Productivity and Efficiency

Volunteer Work

I have 5+ years of volunteer experience with the University of Newcastle, working as an field technician under Professor Matthew Hayward, Dr Alex Callen and pHD student Lynne Matthews, among others.

I've done field work in locations across NSW working to conserve endangered species and educate students and the public on wildlife and conservation. I've learned to work hard and follow instructions, understand complex problems and how to solve them.


References

Mrs Elise Power (English Teacher) - (02) 4971 1944, elise.power4@det.nsw.edu.au

Ms Penelope Buckley (Visual Arts Teacher) - (02) 4971 1944, penelope.buckley@det.nsw.edu.au

Mrs Ashlea Bruton (Year Advisor) - (02) 4971 1944, Ashlea.Bruton1@det.nsw.edu.au


Timeline

Food Service Worker

Cold Rock Ice Creamery
02.2021 - 06.2022

High School Diploma -

Swansea High School

Primary Education -

Nords Wharf Public School

Primary Education -

Dolbadarn Primary School

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Madeleine Hayward