MA THOMPSON

• Provided friendly, courteous service to create memorable moments for guests.
• Arranged furniture and added decorations to assist in setting up for catering events.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
• Delivered catered food and supplies to facility for on-time set-up.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Maintained flexible work schedule to meet event needs.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Tested machines and made minor adjustments, keeping equipment functional.
• Cleaned machine PROPERLY WITH THE USE OF CORRECT FLUIDS.
• Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.

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• Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
• Delivered superior customer service by responding to inquiries and complaints.
• Followed environmental regulations when handling hazardous materials .