Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maaike Lommerse

Beaumaris,VIC

Summary

I am an experienced public sector professional with a strong background in crisis management, public policy and government advisory. I've lead and worked on complex projects, particularly in refugee coordination and emergency response with a structured analytical approach and strong communication skills. I combine Dutch directness with tact and sensitivity to interpersonal relationships, politics and the organisation, bringing in a fresh international perspective to policy challenges. Adept at guiding teams through complex projects, ensuring timely and budget-compliant deliverables. Known for fostering collaborative work environments and adapting to dynamic project needs with precision, reliability and resilience.

Overview

6
6
years of professional experience

Work History

Project leader business administration - project shelter and housing of (Ukrainian) refugees

Municipality Heemstede
10.2023 - 01.2024
  • Led cross-functional teams to execute municipal projects effectively, ensuring timely completion and adherence to regulations.
  • Developed strategic plans for urban development initiatives, aligning with community needs and stakeholder interests.
  • Managing internal and external communication
  • Facilitated public consultations to gather feedback on city projects, enhancing community engagement and transparency.
  • Oversaw project budgets and resources, optimizing allocation for maximum efficiency in municipal operations.
  • Mentored junior staff on project management best practices, fostering professional development within the team.
  • Collaborated with local government officials and politicians to align projects with municipal goals, driving long-term sustainability efforts.
  • Managed team meetings and discussed project's goals and objectives.
  • Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
  • Reduced project risks through comprehensive risk assessments and proactive mitigation strategies.
  • Improved process efficiency through regular evaluation and revision of existing workflows and methodologies.
  • Streamlined communication channels for enhanced team collaboration, productivity and creating support among stakeholders.

Project member - project shelter and housing of (Ukrainian) refugees

Municipality Heemstede
08.2022 - 06.2023
  • Responsible for the housing of Ukrainian refugees within the municipality, within the set targets by the National Government.
  • Managing and collaborating with the accompanying party at the refugee locations.
  • Providing social facilities for refugees such as education, health care, daycare, language lessons et cetera.
  • Collaborated with cross-functional teams to deliver community projects on time and within budget.
  • Analyzed project progress and identified areas for improvement to optimize workflow efficiency.
  • Led strategic planning sessions to align municipal projects with broader community objectives and priorities.
  • Established effective monitoring systems to track project performance against set targets regularly.
  • Streamlined communication channels to enhance team collaboration and improve project outcomes.
  • Served as primary point of contact for clients throughout the duration of each project.

Advisor decision-making process

Municipality of Zaanstad (BMC)
02.2022 - 09.2022
  • Preparing the weekly meeting of the local government.
  • Documenting the meeting.
  • Providing feedback to all involved parties.
  • Evaluated program effectiveness, implementing improvements based on feedback and performance data.
  • Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.
  • Delivered supportive and knowledgeable counselling to civil servants according their policy documents.
  • Drawing up a work programme for the new board.
  • Ensure a smooth transition from the old to the new local board.


Policy and Government Advisor

BMC
06.2021 - 09.2022
  • Deployed as an interim within all administrative and governance levels in the Netherlands on the most challenging assignments.
  • Built a broad network and experience with larger and smaller governments.
  • Acquisition to find new assignments and jobs with new and existing clients.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.

Research Advisor

Municipality of Westervoort (BMC)
06.2021 - 01.2022
  • Investigating the governing capacity of the municipality of Westervoort.
  • Conducting in-depth interviews with politicians, civil servants and other stakeholders and analyzing the trends withing.
  • Developing different scenarios as possible solutions for increasing the governing capacity.
  • Delivering a report with a problem analysis, research question, results, conclusion and recommendations.
  • Presented findings to stakeholders, facilitating informed decision-making through clear communication of results.
  • Managed sensitive data responsibly, adhering to strict confidentiality protocols while maintaining data integrity throughout all phases of the study process.

Policy advisor COVID

Municipality of Uithoorn (BMC)
01.2021 - 10.2021
  • Prepared comprehensive reports outlining policy recommendations and implications.
  • Informing the coalition about the latest trends of Covid within various policy areas of the municipality.
  • Participation in the regional consultation in the Amsterdam region.
  • Collaboration with the health organization responsible for the covid vaccinations.
  • Facilitating spaces and places that could be used for distributing vaccinations.

Policy advisor COVID

Municipality of Heemstede (BMC)
10.2020 - 06.2021
  • Analyzed legislative changes and their impact on local governance.
  • Collaborated with stakeholders to gather input for policy development.
  • Monitored compliance with municipal regulations and guidelines.
  • Developed and recommended policy initiatives to address community needs.
  • Attended regional meetings to discuss, implement strategic initiatives effectively and ensure regional cohesion.
  • Facilitated communication and relationship development between different stakeholders.
  • Drafted and presented reports outlining policy actions.
  • Managed implementation of policy and program initiatives.
  • Recommended updates to current legislation, regulations and policies.
  • Mapping various financial sources to create a clear financial picture.
  • Providing weekly information to the political coalition of the municipality.

Financial Trainee

BMC
10.2019 - 06.2021
  • As a trainee finance and control I became acquainted with the financial management of government organizations, combining learning and working. During this period I followed training one day a week and worked four days a week at a client.
  • Topics covered:
  • Business operations
  • Government finance
  • Risk management
  • P&C cycle
  • Internal control
  • Financial management and administration
  • Process optimization
  • Legislation and regulations
  • Interpersonal skills such as communication and leadership

General Governmental advisor

Municipality of Uithoorn (BMC)
10.2019 - 01.2021
  • Facilitated stakeholder engagement sessions to gather input on policy initiatives and local needs.
  • Facilitated workshops about policy writing for civil servants, improving their understanding of writing and to improve the quality of policy documents.
  • Regulating the administrative decision-making process.
  • Providing feedback and help on beforehand and afterwards to civil servants to improve the quality of policy documents.
  • Reporting of the weekly meeting of the coalition.
  • Analyzing trends within the municipality to identify where policy focal points could be.
  • Holding a biweekly consultation with the mayor about his portfolio.
  • Providing feedback to all relevant departments that fall under his portfolio.
  • Developing a streamlined intuitive administrative decision-making process recorded in a clear archive.
  • Re-evaluation of classified documents since 1980 en archiving them in a structured way.

Junior Project Leader

Ministry of Finance - State Academy for Finance, Economics and Business Management
09.2018 - 07.2019
  • Responsible for the quality and results of the training courses.
  • Responsible for the implementation of the course. Functions as a linchpin between teacher and student.
  • Conducts evaluations with the students and teachers. Checks tests and exams.
  • Responsible for the (further) development of new learning activities. Developed new subjects withing existing courses for national civil servants such as interpersonal skill subjects or how to use big data as a predictive method.
  • Supported senior leadership by providing detailed performance reports, highlighting areas of success and opportunities for growth.
  • Assisted in talent acquisition, interviewing candidates for teaching roles.
  • Collaborated closely with stakeholders throughout the life cycle of projects, ensuring alignment between objectives and deliverables at each stage.


Intern

Ministry of Finance - state academy for finance, economics and business management
01.2018 - 06.2018
  • Research into organisational memory as a condition for a learning organisation.
  • Supported senior project leaders in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Contributed to project success by diligently performing literature reviews.
  • Conducting in-depth interviews with various national knowledge institutes.
  • Organizing the congress: learning differently. How can we be aware of the question are we doing the right things instead of just focusing on how to improve what we do.

Education

Master of Science - Management of the Public Sector

Leiden University
08-2019

Bachelor of Science - Psychology

Leiden University
01.2019

Bachelor of Science - Public Administration

Leiden University
06-2018

Skills

  • Crisis management
  • Public policy
  • Government advisory
  • Project leadership
  • Emergency response
  • Analytical approach
  • Communication skills
  • Interpersonal relationships
  • Adaptability
  • Resilience
  • Risk management
  • Stakeholder management

Languages

English
Full Professional
Dutch
Native or Bilingual
French
Elementary
German
Elementary

Timeline

Project leader business administration - project shelter and housing of (Ukrainian) refugees

Municipality Heemstede
10.2023 - 01.2024

Project member - project shelter and housing of (Ukrainian) refugees

Municipality Heemstede
08.2022 - 06.2023

Advisor decision-making process

Municipality of Zaanstad (BMC)
02.2022 - 09.2022

Policy and Government Advisor

BMC
06.2021 - 09.2022

Research Advisor

Municipality of Westervoort (BMC)
06.2021 - 01.2022

Policy advisor COVID

Municipality of Uithoorn (BMC)
01.2021 - 10.2021

Policy advisor COVID

Municipality of Heemstede (BMC)
10.2020 - 06.2021

Financial Trainee

BMC
10.2019 - 06.2021

General Governmental advisor

Municipality of Uithoorn (BMC)
10.2019 - 01.2021

Junior Project Leader

Ministry of Finance - State Academy for Finance, Economics and Business Management
09.2018 - 07.2019

Intern

Ministry of Finance - state academy for finance, economics and business management
01.2018 - 06.2018

Master of Science - Management of the Public Sector

Leiden University

Bachelor of Science - Psychology

Leiden University

Bachelor of Science - Public Administration

Leiden University
Maaike Lommerse