MAAME OWUSUWAA
Collingwood Park
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Volunteer
Redbank Plains State High School
04.2024 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Enhanced community engagement by organizing and leading local clean-up events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Enhanced visitor experience by conducting informative and engaging museum tours.
- Strengthened volunteer team effectiveness by providing training sessions.
- Improved public safety, participating in community watch programs.
- Fostered sense of community, organizing neighborhood gatherings.
Cashier/Customer Service Representative
Moneyman Enterprise
03.2020 - 04.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
Education
High School Diploma -
Redbank Plains State High School
Redbank Plains, QLDSkills
- Public Speaking
- Calm Under Pressure
- Social Perceptiveness
- Friendly, Positive Attitude
- Flexible and Adaptable
- Conflict Resolution
- Quality Assurance
- Customer Service
- Customer Assistance
- Cleaning and sanitizing
- Money Handling
- Time management skills
- Cash Drawer Balancing
- Positive attitude
- Critical thinking
- Teamwork and collaboration
- Organized and efficient
- Work ethic and integrity
- Problem resolution
- Patience and empathy
- Computer proficiency
- Attention to detail
- Cash handling
- Complaint handling
- Team collaboration
Languages
French
Timeline
Volunteer
Redbank Plains State High School
04.2024 - 06.2024
Cashier/Customer Service Representative
Moneyman Enterprise
03.2020 - 04.2021
High School Diploma -
Redbank Plains State High School
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